Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3 out of 5
3
(306 Reviews)
Open Ratings Snapshot
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product. 
(
142 out of 280
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Customer Rating
5 out of 5
5
Best screen protector but...
on April 26, 2017
Posted by: thowersome
There are spots on the adhesive edges that do not adhere as well as the rest of the edges. I am currently typing this and can hear small pops from the screen lifting and settling. Installation was super simple and it plays very well with the Symmetry case so no complains on that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Doesn't work well with Commuter
on May 8, 2017
Posted by: Cayajahnya
Verified Purchase:Yes
I am a long-time Otterbox user and was very excited to pair my Commuter case with this glass. However, the case hits right at the edge of the glass, and after only a few days the glass began to separate from the phone, reducing touch capabilities. I had to remove the glass to make the phone useable again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 8, 2017
Hi Cayajahnya,

Thanks for being a fan of our products over the years! We are sorry that this Alpha Glass is not cooperating with your Commuter case. We fully understand why this would be disappointing but we assure you that this is not normal.

We absolutely want to get things turned around for you as soon as possible. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can easily get a warranty replacement arranged!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Bad product
on May 16, 2017
Posted by: None
Verified Purchase:Yes
Scattered/cracked trying to install this product. Does not fit properly. Price too high.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 17, 2017
Hi there,

We are sorry that this Alpha Glass broke while trying to install it on your Galaxy S8+. This is disappointing and unusual but all is not lost as we can easily replace your damaged screen protector through our warranty.

Simply give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement lined up in practically no time at all!

Below is a link that will take you to a video that goes over the best way to install this product.

https://www.youtube.com/watch?v=kbDHzlT1cTg&t=1s

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Screen Protector
on May 8, 2017
Posted by: Mrob
Verified Purchase:Yes
I purchased the glass case and it cracked the same day I got it!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 8, 2017
Hi Mrob,

We are sorry that this Alpha Glass cracked on day one. We fully understand why this is disappointing and we absolutely want to get things turned around as soon as possible.

Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great
on May 3, 2017
Posted by: aaaa
Verified Purchase:Yes
Not easy to put together with alpha glass but though
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox Symmetry case
on May 3, 2017
Posted by: lacey10
Verified Purchase:Yes
Otterbox never fails to impress! So happy with the sparkly case on my Orchid Gray S8 Plus. It is a perfect fit with the Otterbox screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product
on May 3, 2017
Posted by: Will
Verified Purchase:Yes
I'm so happy with my new product of recommend this anytime to anyone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Saved me tons of money and aggravation!
on August 2, 2017
Posted by: Thutch555
Verified Purchase:Yes
I bought The alpha glass screen to protect my new Samsung Galaxy S8 plus. While on the last day of my vacation I tripped and fell slamming my phone into the sidewalk. My friend was so afraid to look at my phone for fear that I had ruined it. I told her not to worry it was protected by my Otterbox and the alpha glass screen protector. When she looked at it she told me it was shattered. I told her the protector glass is what shattered and that was supposed to happen. And that it protected the screen underneath. She was shocked when I pulled off the screen protector and my phone was in perfect shape head when I got home I ordered a new alpha glass. And once again my phone is protected. Thank you Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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