Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product.
(
142 out of
280)
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Posted by: diane
Verified Purchase:Yes
Bought Otter cover and screen protector for my Galaxy 8+. Love them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steve and Bonnie
Verified Purchase:Yes
I bought the defender and Alpha Glass Screen to protect my new Cellphone. My old Defender case lasted falling off top of car, landing on street, and getting run over, still works great.
Bonnie Pearson
Bonnie Pearson
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bobfs8plus
Verified Purchase:Yes
Good case & alpha glass is also good. Dope at Verizon told me to return the alpha glass as he said it will peel off. Then he said he'd never seen that exact kind of protector. Obviously he didn't know much so I took the phone home & put it on myself and it works great. Only problem I felt was delivery took a week by FedEx mail. Would have got it much faster if they just put it in a mailbox & let the post office deliver it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pete
Verified Purchase:Yes
I bought the alpha glass and defender case for the galaxy s8+. The case fits perfect and glass fits perfect. Installing the glass was breeze and there were no bubbles to squeeze out like most protectors. The glass does have little dots across it I imagine it's designed that way so it breaks before you phone and you barely notice them. Great Product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big Steve
Verified Purchase:Yes
Purchased the s8+ case and alpha glass together. They don't seem to fit together very well. The buttons dont line up properly and the glass appears to lift away from the screen making it less sensitive and impairing the use of the device.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 19, 2017
Hi Big Steve,
We’re sorry that this Alpha Glass is not fitting well with your OtterBox case. This is understandably disappointing and we absolutely want to help with this unusual predicament.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 or reach out to us via the link below and we will gladly assist!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
We’re sorry that this Alpha Glass is not fitting well with your OtterBox case. This is understandably disappointing and we absolutely want to help with this unusual predicament.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 or reach out to us via the link below and we will gladly assist!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: SsRr
Verified Purchase:Yes
Difficult to attach to the screen, as sides had to be pushed down a few times to get it to stick. There was a shimmer underneath a small section of the glass, as if air was stuck underneath of it and could not be pushed out (cleaning wipe and solution were both used before attaching glass.
Glass did crack after approximately a week of using, but screen of phone was not broken. Did what it was supposed to do, but product did not last as long as I thought it would....have sent in for replacement with warranty
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 24, 2017
Hi SsRr,
We are sorry that this Alpha Glass broke about a week into the adventure. We fully understand why this is not ideal and we are glad that we already have a warranty replacement heading your way.
We are confident that the replacement screen protector will give you a more typical OtterBox experience. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that this Alpha Glass broke about a week into the adventure. We fully understand why this is not ideal and we are glad that we already have a warranty replacement heading your way.
We are confident that the replacement screen protector will give you a more typical OtterBox experience. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Scoobydoozy
Verified Purchase:Yes
Had the alpha glass for about a week, it fell from about 3 feet to the ground and shattered. The real screen is fine so I guess it somewhat did it's job. I can't keep the screen protector shattered like this so I'm buying another from a different company. Alpha glass is too expensive to keep buying.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 7, 2017
Hi Scoobydoozy,
Although we are glad that this Alpha Glass did its job and that your phone’s screen is unharmed, we are sorry that it did not survive the fall. We fully understand why this would be disappointing and we certainly want to help.
Thankfully we can easily replace your damaged screen protector through our warranty. Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Although we are glad that this Alpha Glass did its job and that your phone’s screen is unharmed, we are sorry that it did not survive the fall. We fully understand why this would be disappointing and we certainly want to help.
Thankfully we can easily replace your damaged screen protector through our warranty. Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: mich321
Verified Purchase:Yes
It didn't seal good, it's going to come off. I touch it and I hear it when I touch the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 8, 2017
Hi mich321,
We are sorry that this Alpha Glass is not adhering to your Galaxy S8+ as well as it should. This is understandably disappointing and we absolutely want to help with this abnormal dilemma as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
We are sorry that this Alpha Glass is not adhering to your Galaxy S8+ as well as it should. This is understandably disappointing and we absolutely want to help with this abnormal dilemma as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com