Customer reviews from otterbox.com
OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Average customer rating
3.7
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
20
4 Stars
7
3 Stars
5
2 Stars
9
1 Star
4
68%of customers recommend this product.
(
30 out of
44)
Customer Reviews for OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Posted by: Nikki
Verified Purchase:Yes
I like how slim the case is but it scratches so easily
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, August 28, 2018
Hi Nikki,
We so apologize that this Symmetry series has taken on some serious scratches! Our cases are specifically engineered to soak up as many impacts as possible in order to keep your phone safe, and occasionally, all of this hard work can cause cosmetic casualties. All this being said, we certainly understand why you would want your case to stay sleek, so please feel welcome to call our stylish Otters at 1-855-688-7269. They'll be more than happy to outfit you with a warranty replacement so that you can get back to polished protection as soon as possible!
Sincerely,
OtterBox Customer Service Team
We so apologize that this Symmetry series has taken on some serious scratches! Our cases are specifically engineered to soak up as many impacts as possible in order to keep your phone safe, and occasionally, all of this hard work can cause cosmetic casualties. All this being said, we certainly understand why you would want your case to stay sleek, so please feel welcome to call our stylish Otters at 1-855-688-7269. They'll be more than happy to outfit you with a warranty replacement so that you can get back to polished protection as soon as possible!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Burt Cunnilingus
Verified Purchase:Yes
I bought this case because I received a replacement for a damaged case and did not like the way the buttons pressed. They were very hard to get to press. I purchased the gold metallic Symmetry case in the hopes that this issue would be resolved. It was and I am very happy with the button action and the look and feel of this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Meechie
Verified Purchase:Yes
I brought this product about two weeks ago and I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mdudley40
Verified Purchase:Yes
This is the thinnest Otterbox I've ever had on a phone. Love how streamlined and less bulky it is! Color is great and protects phone just as well as the bulkier covers I've purchased in the past.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AudiophileNut
Verified Purchase:Yes
Typical Otterbox quality, the only complaint I have is that based on the pictures I expected it to be a matt silver color and its actually shiny chrome which I'm afraid is going to show scratches easily. Time will tell how well the chrome finish holds up.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brit24
Verified Purchase:Yes
I was worried about how this case may fit because of the beveled sides of the phone screen, but the case fits the phone pretty securely and works well with the glass screen protector. I've already dropped the phone on concrete with the case and the phone is fine. However, just the one short drop left huge chips and scratches in the case already, which was disappointing. I was hoping it would hold up a little better cosmetically.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not Metal
on April 11, 2017
Posted by: kevn
I bought this item and sent it straight back. It is described as being metal but it is not, it is plastic with a metallic gold paint. Very disappointing . It Seems like it will easily scratch with the glossy slick finish. It is definitely not worth more than the regular symmetry. I filled out a return and I am exchanging it for the black symmetry.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 12, 2017
Hi kevn,
We are truly sorry for any misunderstanding with your Symmetry Series Metallic case purchase. This case resembles metal but is not actually made with any metal as noted on the Technology/Materials tab in the description.
If you ever have any OtterBox questions please feel free to give our knowledgeable Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are truly sorry for any misunderstanding with your Symmetry Series Metallic case purchase. This case resembles metal but is not actually made with any metal as noted on the Technology/Materials tab in the description.
If you ever have any OtterBox questions please feel free to give our knowledgeable Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kita
Verified Purchase:Yes
It's an otterbox so that part is good. It's nice and thin. My only complaint is that the color is a darker gold, almost bronze gold.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com