Customer reviews from otterbox.com
OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Average customer rating
3.7
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
20
4 Stars
7
3 Stars
5
2 Stars
9
1 Star
4
68%of customers recommend this product.
(
30 out of
44)
Customer Reviews for OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Posted by: eileen
Verified Purchase:Yes
i was purchase rose gold color.
i didn't get my new cellphone yet but this phone case is very lovely item. it color is beautiful and thin also good for damage protection. thanks!
i didn't get my new cellphone yet but this phone case is very lovely item. it color is beautiful and thin also good for damage protection. thanks!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sticky1011
Verified Purchase:Yes
For years they have had heavy duty cases but none a woman normally wanted until not, great protection and in rose gold, my wife loves it and so does my insurance company now not needing to claim
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spears
Verified Purchase:Yes
I bought this case for protection....but little did I know how BEAUTIFUL it was going to be! It isn't bulky and the pink rose gold is slick and beautiful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DC258
Verified Purchase:Yes
Sleek stylish and comfortable to hold! I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Good fit on the phone but scratches easily
on April 22, 2017
Posted by: Mille
When you look at the product online, the silver colour one looked more matte, but it is a very shiny one. I like that it is sleek and it fits the phone like a glove. It is comfortable and light to carry. The one big problem I have with this item is that I just received it on Friday, and now, one day later after being in my purse and pocket, there are small scratches on the back. With the shiny surface it is more apparent. Hopefully the store will take it back.
Response from otterbox.comBy OtterBox , Customer Service Team, April 24, 2017
Hi Mille,
Thanks for your feedback! Although we are glad that your Galaxy S8+ is unscathed we are sorry that the same cannot be said for the Symmetry case.
We understand why this could be disappointing and if you require our assistance at all please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks for your feedback! Although we are glad that your Galaxy S8+ is unscathed we are sorry that the same cannot be said for the Symmetry case.
We understand why this could be disappointing and if you require our assistance at all please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Garyelite
Verified Purchase:Yes
This is a great case, as you'd expect from Otterbox but the metallic finish on the rear scratches easily and scratches are very visible. The photo is after about a week of light use with no drops or unusual impacts.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Hanieh
Verified Purchase:Yes
Mine broke as soon as i droped my phone. Its not strong
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 23, 2017
Hi Hanieh,
Although we are glad that your Galaxy S8+ survived the drop, we are sorry that the same cannot be said for the Symmetry case. Thankfully we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Although we are glad that your Galaxy S8+ survived the drop, we are sorry that the same cannot be said for the Symmetry case. Thankfully we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: CentralVAbbw
Verified Purchase:Yes
I've had this for two weeks and already it has several scratches on the case. I thought it was rest going to have a metallic feel, but it's all plastic. So disappointed!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 30, 2017
Hi there,
We are sorry that this Symmetry Series Metallic case is letting you down. We definitely want to rectify this unfortunate situation as soon as possible. When you have a moment, please give us a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Symmetry Series Metallic case is letting you down. We definitely want to rectify this unfortunate situation as soon as possible. When you have a moment, please give us a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com