Customer reviews from otterbox.com
OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Average customer rating
3.7 out of 5
3.7
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
20
4 Stars
7
3 Stars
5
2 Stars
9
1 Star
4
68%of customers recommend this product. 
(
30 out of 44
)
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Customer Reviews for OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8+ - Platinum gold
Customer Rating
4 out of 5
4
Great look but...
on June 2, 2017
Posted by: Anonymous
Verified Purchase:Yes
Yes as over reviews also says, it gets scratched easily. I got the gold one since i thought it'll be less visible, which it is, than the black version. But all in all, i would recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
sent back
on June 23, 2017
Posted by: tina
Verified Purchase:Yes
the case scratches to easy and the grip is very slippery
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 26, 2017
Hi Tina,

We are sorry that this Symmetry Series Metallic case acquired a few too many scratches and was a bit too slippery for your comfort level. We truly hope that this one unfortunate experience does not discourage you from considering our cases in the future.

If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Scratches far too easily
on August 7, 2017
Posted by: JasonH
Verified Purchase:Yes
I loved the look online and the metallic finish when it arrived. However, the wait was not worth it. I have used Otterbox before but the mettalic case scratched in the first week. When you pay the amount you do for a case of this quality it does not make any sense. I still love Otterbox cases but I'll be looking to get this replaced with another type of case
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
beautiful color and great protection !!
on October 2, 2017
Posted by: Vicki
Verified Purchase:Yes
The only thing that would make this case better would be for the color of it to be carried around to the part that frames the front of the phone.I love seeing color framing the screen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case easy to attach
on May 31, 2018
Posted by: add91
Verified Purchase:Yes
Purchased this after I bought a cheapo case that of course left me disappointed. I'm not sure why I ever thought anything could be as great as Otterbox. Best caes ever and a warrenty to boot.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Scratches show easily
on May 31, 2018
Posted by: SomeGuy12
Verified Purchase:Yes
The chrome finish shows scratches easily. Had for about 2 weeks and the case already looks worn.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 1, 2018
Hi SomeGuy12,

We're so sorry to see that this Metallic case is suffering from some surface-level scratches! Although this doesn't necessarily impact the protective strength of the unit, we would still love to send you a brand-new replacement case to get you back to polished protection. Just give our friendly Otters a ring at 1-855-688-7269, and they'll be more than happy to set this up!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Super!
on July 30, 2018
Posted by: Analydi
Verified Purchase:Yes
Excelent products! Love it!! Superrrrrrrrrrrrrrrrr
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
It's Plastic and Broke Immediately
on August 18, 2018
Posted by: Tcpagal
Verified Purchase:Yes
Do not buy! It is a waste of money. It's worse than a cheap pair of sunglasses!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 21, 2018
Hey Tcpagal,

We're sorry to hear that this Symmetry series isn't entirely meeting expectations so far! Our friendly Otters would love to grab a few more details to see if we can help at all, so please feel welcome to give them a call at 1-855-688-7269. They'll be more than happy to chat!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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