Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
5
Fantastic Robot Vacuum
on March 20, 2019
Posted by: GgCPO
from Lemoore, CA
Expertise:Expert
I let it run while I was at work, and came home to find my house smelling amazing. It had picked up ALL of the dog hair! I love that it doesn't get tangled, and the plethora of features and modes is the best part. I only wish it had a larger dust bin.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, March 26, 2019
That's fantastic news! Everyone wants their vacuum to be powerful, and enhance their cleaning experience. I'm glad you found that with your new Samsung POWERbot. Thank you for being an important part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Powerbot R7090 Pet Robot Vacuum
on March 23, 2019
Posted by: Denise L
from Stratford CT
Expertise:Intermediate
I bought this model 2 weeks ago and I am so pleased with the results and value! I run it every day and I am amazed at how much it picks up when my floors already look clean. I tried it in my bedroom today on the 2nd floor and it went under my bed and got all the dust bunnies that are impossible to reach! Highly reccommend this model - should have bought one sooner!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, March 27, 2019
Denise L, better late than never I say! It is truly a wonderful thing when your task of vacuuming is a thing of the past! Enjoy your free time, and welcome to the Samsung Experience! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
It turns itself off
on March 23, 2019
Posted by: MarianoP
from Miami, FL
Expertise:Expert
We purchased this vacuum because you can turn it on when you leave and it is supposed to clean the house and return to its charger station by itself, but several times we found it dead in the middle of its work. Not because of the battery, in fact, we found it fully charged. ¨Lucky me¨, because this started happening so soon after the warranty expired. Expensive and defective.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, March 27, 2019
I definitely understand your concern and value your feedback. Your feedback is very important and is used to ensure improvements are made so that Samsung experience continues for all. Thank you for being an important part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT PURCHASE ANY ROBOT VACUUMS FROM SAMSUNG!
on January 14, 2022
Posted by: DonlyAJ
from Dallas
this is the worst product samsung has designed. didn’t even last two years and cost to repair it was more than purchasing a new one from a different manufacturer. i believe it worked well for the first 3 months but then quickly deteriorated after that.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, samsungcare, January 17, 2022
Hello. I realize this situation is less than ideal for you. I can see this situation from your point of view. We value our customers opinion and them informing us of their problems with the product. I will forward this information accordingly; But, at this time we can only recommend contacting a service center. You can locate a service center using the link below. ^Pat
https://www.samsung.com/us/support/service/locations/
https://www.samsung.com/us/support/service/locations/
Written by a customer while visiting Samsung US