Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
1
Does not function as advertised
on December 10, 2017
Posted by: Michaelmab88
from Bentonville, AR
Expertise:Expert
The vacuum is supposed to be intelligent enough to return to it's docking station to recharge when it's battery is depleted. Instead it roams around looking for the docking station until it's battery dies. The whole point of an automatic vacuum is to save time and feel confident that it'll keep the floors clean. Without intervention, this robot can't even recharge or finish it's task.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Rafael , Samsung Care , May 25, 2018
Hello Michael! I understand your disappointment and I want to help you with that. Here's a very useful link that could help you with your concern. <https://bit.ly/2s7ezXA> If you don't notice any difference, please feel free to contact Samsung Customer Support via:
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
Written by a customer while visiting Samsung US
Customer Rating
5
cute & effective
on December 15, 2017
Posted by: melindaonehalf
from Portland, OR, USA
Expertise:Intermediate
we have a restaurant & really like that we can turn it on as we leave the dining room for the night
we're still working out how best to place furniture before leaving, but are excited to add the app so we can utilize all that it has to offer
we're still working out how best to place furniture before leaving, but are excited to add the app so we can utilize all that it has to offer
Pros: Bright display, Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds Expectations
on July 25, 2018
Posted by: Robot Dad
from Maine
Expertise:Intermediate
I set this machine up to clean a three-room suite on a daily basis, and I am amazed at the amount of dirt and dust that it picks up. It does a very thorough job cleaning, especially under the bed! I did have to learn not to leave things on the floor in order not to create obstacles, and I will note that the robot will choke on some things (dryer sheets), but once my training was complete, the robot has settled down to a very efficient routine. By the way, it's easy to clear snags and set the robot free to clean. The machine has gotten lost once or twice trying to return to the charging base, but that's probably because of my placement of the base. All in all, I'd say that this is a great value for a working household, and it doesn't seem to bother the pets at all.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tenacious little bot!!
on December 13, 2017
Posted by: Dabart66
from Cove,Arkansas
Expertise:Expert
This POWERbot tries its best to navigate my complicated layout! Gets under the furniture and gets edges very nicely. My dogs have developed the habit of laying in front of it to make it go away! This robot goes away, then later comes back to pick up the slack! Run time is long enough to get most of my first floor with a full charge. Quiet mode does ok, but normal mode gets the job done throughly. Just so you know... a POWERbot along with any other bot vacuum won’t do your house as well as a full sized vacuum. The POWERbot will make your vacuum days way fewer and knock the dust down along with the dog hair etc. The app is very simple but to the point. Set up is a bit of a pain. Let the POWERbot charge fully before setting it up with your house router. This is important ! If you try to set up while the POWERbot is initially charging, you will lose your ever lovin’ mind!! Enjoy the next stage of household technology!
Pros: tenacious, long battery life
Cons: could be cheaper
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Vacuum
on December 28, 2017
Posted by: Kmore
from Detroit, mi
Expertise:Beginner
Great vacuum runs quit. Battery life is good, can vacuum half on the story floor before recharging.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quite With Impressive Cleaning Ability
on October 31, 2018
Posted by: Fgold55
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung POWERbot R7070 Pet Robot Vacuum cleaning ability is impressive on both carpet and bare floor. It picked up most of the debris on the first pass; Any remaining debris was then picked up on the second pass of the vacuum. It did not leave any marks on the furniture legs or cabinet bases The low height allows it to easily glide under furniture and beds. The shape of the vacuum with the straight front end allows it to easily clean in corners, something round machines cannot do. Another unique feature is the lack of side brushes that either wear quickly or disperse debris into the carpet. The suction from this vacuum is powerful and is able to completely remove tracked in dirt and grit from the carpet. I especially like the easy to remove rubber roller for cleaning and to remove any trapped hair that may be wound around the roller. The dust bin has a large capacity and is easy to empty. While the motor is very powerful it is also very quite and cannot be easily heard from just one room away. This is where the PowerBot WiFi connection to the Smart Things app on my cell phone is useful to see where the vacuum is or control it without walking upstairs to check. Programing is very simple I had my PowerBot up and running in just minutes. I especially like the ability to control it from the included remote control and or via my cell phone by use of the Smart Things app. On this app I can see a map of what areas were cleaned and check the status of the vacuum. I can also send it out for cleaning in the house remotely. The PowerBot is able to navigate and clean in the dark and avoids falling down the stairs. It comes with the charging station, remote control the robotic vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does the job
on January 14, 2018
Posted by: Twizz1233
from Midwest
I'm pleasantly surprised with this vacuum so far. It's picking up lots of dust and cat hair in places my ordinary vacuum can't reach -- like under the beds! Also impressed with how it maneuvers around my furniture. I was wary about the basement steps, but the "cliff sensor" works great and it hasn't tried to go downstairs at all. Battery life is great - runs more than an hour before it goes back to the dock to recharge. The vacuum did get stuck once under a cabinet I have in a "nook and cranny" area. It couldn't find its way out and called for help. I rescued it, and now I just block that spot off so it doesn't happen again. No worries!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful vac
on November 3, 2018
Posted by: Nwo122383
from Dover plans, ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this last month and it works great. Much more power then the last robo vac I had. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US