Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
5
Pleasantly surprised with this product
on January 10, 2018
Posted by: Ihatehousework
from Florida, USA
We have had the Powerbot for about 2 weeks and so far are very pleased with it. In fact it seems to improve with each use as it seems to be "learning" the house layout. It picks us an amazing amount of dust, dirt and fibers, in fact it has to be stopped to empty the waste container halfway through the cleaning process. Our home is 2500 sq ft and it ususally takes 2 recharges to completely vacuum it. It really does clean well, is gentle with the baseboards and easy on the hardwood floors.
There is one negative that I would highlight and that is that if you have area rugs with "string like fringe", you will have to pick them up before using the Powerbot as the string wraps around the roller and binds it. Larger rugs or rugs with larger diameter string are not affected as much, it seems that the Powerbot is able to jump the fringe on larger rugs that don't movebut smaller rugs move with it as it runs over it giving the string an opportunity to wrap around the brush. I must admit that I expected this would be a problem when I purchased it but the convenience of just pushing a button to vacuum the house is worth the inconvenience of picking up a few small rugs.
Overall I would highly recommend the Powerbot as it performs as advertised and does a good job of covering the entire house and really does a good job of cleaning. It also seems to be well designed and of good quality.
The point clean feature is a must have as it is the best way to get the Powerbot unstuck if it gets caught under a chair or table.
Thanks for a great product.
Pros: Durable, Lightweight, really functions well, quieter than an upright
Cons: has problems with fringe on area rugs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not effective.
on January 9, 2018
Posted by: Samsunguserkas
from San Francisco
Expertise:Intermediate
The powerbot runs around aimless and takes for ever.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Rafael, Samsung Care , May 24, 2018
Hello There! I can understand how disappointed you might feel and I can make this right for you. Pease feel free to review the user manual, specially from pages 14 to 17 for instructions of the PowerBot using, and from pages 38 to 39 for some troubleshooting steps. Besides, you are able to handle your vacuum with your remote control. In order to know how it works, please go to your user manual from pages 18 to 20. <https://bit.ly/2l4RAce> For further assistance, please contact Samsung Customer support via:
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
Written by a customer while visiting Samsung US
Customer Rating
4
My Wife Loves It
on January 8, 2018
Posted by: JesusTurk
from Indianapolis, IN
Expertise:Intermediate
The only thing is it can’t handle our living room rug it’s too thick.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
On the job
on January 8, 2018
Posted by: SkipJack25
from Texas
Expertise:Expert
The Powerbot R7090 does a very good job cleaning . It seems to have good power and does well navigating around furniture
The Samsung App. Needs to be improved I leave the Powerbot on schedule and it’s been preforming for about a month now.
The Samsung App. Needs to be improved I leave the Powerbot on schedule and it’s been preforming for about a month now.
Pros: well designed
Cons: none so far
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressed!
on December 29, 2017
Posted by: DebiO
from Jupiter, FL
Expertise:Intermediate
I had owned 2 Roombas and had returned both as neither cleaned a whole room throughly. I received this one and it does not miss a spot! It even has a repeat cycle that will go over the room again , just in case. Well done, Samsung!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vacuum
on December 28, 2017
Posted by: Kmore
from Detroit, mi
Expertise:Beginner
Great vacuum runs quit. Battery life is good, can vacuum half on the story floor before recharging.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
cute & effective
on December 15, 2017
Posted by: melindaonehalf
from Portland, OR, USA
Expertise:Intermediate
we have a restaurant & really like that we can turn it on as we leave the dining room for the night
we're still working out how best to place furniture before leaving, but are excited to add the app so we can utilize all that it has to offer
we're still working out how best to place furniture before leaving, but are excited to add the app so we can utilize all that it has to offer
Pros: Bright display, Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tenacious little bot!!
on December 13, 2017
Posted by: Dabart66
from Cove,Arkansas
Expertise:Expert
This POWERbot tries its best to navigate my complicated layout! Gets under the furniture and gets edges very nicely. My dogs have developed the habit of laying in front of it to make it go away! This robot goes away, then later comes back to pick up the slack! Run time is long enough to get most of my first floor with a full charge. Quiet mode does ok, but normal mode gets the job done throughly. Just so you know... a POWERbot along with any other bot vacuum won’t do your house as well as a full sized vacuum. The POWERbot will make your vacuum days way fewer and knock the dust down along with the dog hair etc. The app is very simple but to the point. Set up is a bit of a pain. Let the POWERbot charge fully before setting it up with your house router. This is important ! If you try to set up while the POWERbot is initially charging, you will lose your ever lovin’ mind!! Enjoy the next stage of household technology!
Pros: tenacious, long battery life
Cons: could be cheaper
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US