Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
4
My Wife Loves It
on January 8, 2018
Posted by: JesusTurk
from Indianapolis, IN
Expertise:Intermediate
The only thing is it can’t handle our living room rug it’s too thick.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not effective.
on January 9, 2018
Posted by: Samsunguserkas
from San Francisco
Expertise:Intermediate
The powerbot runs around aimless and takes for ever.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Rafael, Samsung Care , May 24, 2018
Hello There! I can understand how disappointed you might feel and I can make this right for you. Pease feel free to review the user manual, specially from pages 14 to 17 for instructions of the PowerBot using, and from pages 38 to 39 for some troubleshooting steps. Besides, you are able to handle your vacuum with your remote control. In order to know how it works, please go to your user manual from pages 18 to 20. <https://bit.ly/2l4RAce> For further assistance, please contact Samsung Customer support via:
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
Written by a customer while visiting Samsung US
Customer Rating
4
Works as advertised
on January 15, 2018
Posted by: Kubotamantx
from Tx
Expertise:Intermediate
After setting up to charge, the ap setup took sometime. The vacuum works well. I expected to see more of the pet hair was chopped up finer. It has issues with throw rugs. Has difficulty getting over the edge.
The vacuum does not track in straight line.
Pros: brand
Cons: loud
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
cleans floors well
on January 29, 2018
Posted by: dago717
Really like the fact that is it can get under the bed to get all the dog hairs. Makes my job a lot easier!
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Product is great
on April 28, 2018
Posted by: marss
I haven't vacuumed in weeks, I love it!
Setup is kinda long and I found the directions to be a bit hard to read.
Setup is kinda long and I found the directions to be a bit hard to read.
Pros: Durable, Lightweight
Cons: screen scratches easy, device bumps into things kinda hard
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The 7090 was advertised on the internet as having a mapping feature. Was informed we probably got an earlier model and it does not have that feature.
on May 12, 2018
Posted by: cleaning7freak
from Redmond, Oregon
Cleans well. But not with all advertised features.
Pros: Bright display
Cons: Did not meet expectations, no mapping feature. advertises that it does., i believe we received an older model.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy ROSSINI, Customer Care, August 31, 2022
Hello there,
Thank you for letting us know about this. Your opinion helps us do better. We apologize that our service did not satisfy your expectations with your Vacuum Featuresr.
Please reach out with any further comments or suggestions you wish to share and for proper assistance using the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144865660) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for letting us know about this. Your opinion helps us do better. We apologize that our service did not satisfy your expectations with your Vacuum Featuresr.
Please reach out with any further comments or suggestions you wish to share and for proper assistance using the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144865660) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on October 31, 2018
Posted by: aimok
from Central IL
Vacuums well. Just wish they had come up with a better way to keep it from going into certain areas then a strip you are supposed to tape to your floor
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great robot vaccum
on October 31, 2018
Posted by: YNNY
from California
Expertise:Intermediate
I have bought this robot vaccum for over one year. It is powerful and robust. It works perfect for the rooms.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US