Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
5
I love it
on October 31, 2018
Posted by: jamey101
from Portland, OR
Expertise:Expert
[This review was collected as part of a promotion.] I've had this now for three months. It's definitely the best of the three robot vacuum cleaners I've owned. It doesn't get stuck. It gets the whole floor. It adjusts based on the type of floor surface. It has great suction. It sends a map of its path after its done to my phone. I can control it with my phone. It's just amazing. No regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great helper
on October 31, 2018
Posted by: Artful Dodger
from Rome ny
Expertise:Intermediate
Been using for six months and it really works beyond my expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love that I do not have to vacuum my carpet!
on October 31, 2018
Posted by: Shanasom
from Howell Michigan
I have my “Bot” run everyday and love that I do not have to vacuum weekly. Best purchase ever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good performance
on December 29, 2018
Posted by: Anonymous
from Jersey City, NJ
Expertise:Beginner
Pretty good performance
Just bought this 2 days ago and ran it twice so far. I live in a one bedroom apartment with no pets but a young child. Overall this works pretty good. Not perfect but very acceptable. If you live in a space that is square this would work perfect for you. You must note that where you put the recharging station matters A LOT because it is the baseline and the RobotVac will only clean the spaces in front of it. For example, you have a living room and a bedroom and/or bathroom is situated behind the living room, Robot will clean the living room ONLY and will not know to go behind the wall of the living room and clean bathroom and a bed room. Now that was the drawback I saw. But the spaces it cleans were pretty good. It doesn't clean the most efficient way. For example, it would start vacuum then would take a trip to a different section of the space. At first, I thought it missed the whole section where it started cleaning. But then, eventually, it somehow remembered the missing spot and came back. But then it would also go back to a far away space that it missed. Not sure why it wouldn't make sure to finish the space it works on then move on to a far away place. As far as the sensors go, they are great. I have a dining table in the living room. There are 4 dining chairs. The machine slows down when detecting a chair leg or table leg. I have a area rug in the living room. The machine goes up the rug fine and put itself into a high gear (Turbo Mode) and cleans it all. Impressed. You have to empty the dust bin EVERY TIME it's finished running. Meaning you have to be diligent and not let the machine do all the work. Also, before the machine starts cleaning, you MUST clean the entire cleaning area. ie) pick up every single toys and put away all the shoes. Again, you must be diligent. Otherwise, don't bother buying this robot. You will be throwing away money.
Just bought this 2 days ago and ran it twice so far. I live in a one bedroom apartment with no pets but a young child. Overall this works pretty good. Not perfect but very acceptable. If you live in a space that is square this would work perfect for you. You must note that where you put the recharging station matters A LOT because it is the baseline and the RobotVac will only clean the spaces in front of it. For example, you have a living room and a bedroom and/or bathroom is situated behind the living room, Robot will clean the living room ONLY and will not know to go behind the wall of the living room and clean bathroom and a bed room. Now that was the drawback I saw. But the spaces it cleans were pretty good. It doesn't clean the most efficient way. For example, it would start vacuum then would take a trip to a different section of the space. At first, I thought it missed the whole section where it started cleaning. But then, eventually, it somehow remembered the missing spot and came back. But then it would also go back to a far away space that it missed. Not sure why it wouldn't make sure to finish the space it works on then move on to a far away place. As far as the sensors go, they are great. I have a dining table in the living room. There are 4 dining chairs. The machine slows down when detecting a chair leg or table leg. I have a area rug in the living room. The machine goes up the rug fine and put itself into a high gear (Turbo Mode) and cleans it all. Impressed. You have to empty the dust bin EVERY TIME it's finished running. Meaning you have to be diligent and not let the machine do all the work. Also, before the machine starts cleaning, you MUST clean the entire cleaning area. ie) pick up every single toys and put away all the shoes. Again, you must be diligent. Otherwise, don't bother buying this robot. You will be throwing away money.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, January 31, 2019
Tommyjlee, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link with information about your concerns:
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
2
Falls short
on May 19, 2017
Posted by: sanspeur
from Tampa, Fl
Expertise:Intermediate
I patiently and excitedly waited for this top line model (7090) of the powerbot line to come out, to replace a 3 year old Neato model 85. So far it has been decidedly disappointing to say the least. I will give it props for having good suction, but beyond that it falls short of the 85. It would seen the tracking/mapping function is almost pathetic as it rarely finds its own way back to the base to charge (I almost always have to pick it up after it gets "lost"). Because of this, it NEVER is able to complete a full cleaning cycle of the whole house. I am hoping perhaps a firmware update can fix this problem, but if not it will be the single most expensive electronic lemon I have purchased. I may return this and go back to the neato brand.
Cons: Did not meet expectations, poor mapping function
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 6, 2017
Posted by: Rmar
from Midwest
Expertise:Intermediate
I was excited to get this robot vac. But after using it a few times I am very disappointed. It works fine in an empty room. But if there is any kind of furniture then it has a problem. It seems to get confused and does not seem to be able to find it's way around things, especially in a corner. It bumps back and forth but doesn't appear to be able to turn itself around. It I stop it, pick it up, and set it out of the corner then it will start up again and turn around and head back to the corner. I finally picked it up and took it to the other side of the room and restarted it. When it ran out of charge and needed to recharge it just stopped and did not seem to be able to find it's way back to the charger stand.
I have never had one of these robots before but after my experience with this one I don't think I'm going to get another one!!
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cleaning Machine!
on July 18, 2017
Posted by: LaCroix13
from Texas, USA
Expertise:Expert
I've had the vacuum for about a month now and absolutely love it! It definitely gets anything off of the hard floors and gets all the dirt out of the carpet. I LOVE the edge cleaner, it's not always perfect, but it sure does make life a little easier. Sometimes it can seem to get a little confused as to where in the house it's at in relation to the dock, but it does a fantastic job of getting rooms thoroughly cleaned. I've had 2 other brands before I got this one, and I'll be sticking with Samsung after this one bites the dust. It was definitely a splurge, but it was well worth it!
Pros: Bright display, quiet on low setting, long battery, great suction
Cons: pricey
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and works pretty well
on November 1, 2018
Posted by: Littlegiant
from San Jose, CA
Expertise:Intermediate
This Powerbot is great and really helpful. It works pretty well. It is easy to start. The rectangular shape is much better than rounded one. we likes it a lot and will recommend it to my friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US