Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
4
Pretty good performance
on December 29, 2018
Posted by: Anonymous
from Jersey City, NJ
Expertise:Beginner
Pretty good performance
Just bought this 2 days ago and ran it twice so far. I live in a one bedroom apartment with no pets but a young child. Overall this works pretty good. Not perfect but very acceptable. If you live in a space that is square this would work perfect for you. You must note that where you put the recharging station matters A LOT because it is the baseline and the RobotVac will only clean the spaces in front of it. For example, you have a living room and a bedroom and/or bathroom is situated behind the living room, Robot will clean the living room ONLY and will not know to go behind the wall of the living room and clean bathroom and a bed room. Now that was the drawback I saw. But the spaces it cleans were pretty good. It doesn't clean the most efficient way. For example, it would start vacuum then would take a trip to a different section of the space. At first, I thought it missed the whole section where it started cleaning. But then, eventually, it somehow remembered the missing spot and came back. But then it would also go back to a far away space that it missed. Not sure why it wouldn't make sure to finish the space it works on then move on to a far away place. As far as the sensors go, they are great. I have a dining table in the living room. There are 4 dining chairs. The machine slows down when detecting a chair leg or table leg. I have a area rug in the living room. The machine goes up the rug fine and put itself into a high gear (Turbo Mode) and cleans it all. Impressed. You have to empty the dust bin EVERY TIME it's finished running. Meaning you have to be diligent and not let the machine do all the work. Also, before the machine starts cleaning, you MUST clean the entire cleaning area. ie) pick up every single toys and put away all the shoes. Again, you must be diligent. Otherwise, don't bother buying this robot. You will be throwing away money.
Just bought this 2 days ago and ran it twice so far. I live in a one bedroom apartment with no pets but a young child. Overall this works pretty good. Not perfect but very acceptable. If you live in a space that is square this would work perfect for you. You must note that where you put the recharging station matters A LOT because it is the baseline and the RobotVac will only clean the spaces in front of it. For example, you have a living room and a bedroom and/or bathroom is situated behind the living room, Robot will clean the living room ONLY and will not know to go behind the wall of the living room and clean bathroom and a bed room. Now that was the drawback I saw. But the spaces it cleans were pretty good. It doesn't clean the most efficient way. For example, it would start vacuum then would take a trip to a different section of the space. At first, I thought it missed the whole section where it started cleaning. But then, eventually, it somehow remembered the missing spot and came back. But then it would also go back to a far away space that it missed. Not sure why it wouldn't make sure to finish the space it works on then move on to a far away place. As far as the sensors go, they are great. I have a dining table in the living room. There are 4 dining chairs. The machine slows down when detecting a chair leg or table leg. I have a area rug in the living room. The machine goes up the rug fine and put itself into a high gear (Turbo Mode) and cleans it all. Impressed. You have to empty the dust bin EVERY TIME it's finished running. Meaning you have to be diligent and not let the machine do all the work. Also, before the machine starts cleaning, you MUST clean the entire cleaning area. ie) pick up every single toys and put away all the shoes. Again, you must be diligent. Otherwise, don't bother buying this robot. You will be throwing away money.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, January 31, 2019
Tommyjlee, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link with information about your concerns:
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good performance
on December 28, 2018
Posted by: Anonymous
from Jersey City, NJ
Expertise:Beginner
Just bought this 2 days ago and ran it twice so far. I live in a one bedroom apartment with no pets but a young child.
Overall this works pretty good. Not perfect but very acceptable. If you live in a space that is square this would work perfect for you.
You must note that where you put the recharging station matters A LOT because it is the baseline and the RobotVac will only clean the spaces in front of it. For example, you have a living room and a bedroom and/or bathroom is situated behind the living room, Robot will clean the living room ONLY and will not know to go behind the wall of the living room and clean bathroom and a bed room.
Now that was the drawback I saw. But the spaces it cleans were pretty good. It doesn't clean the most efficient way. For example, it would start vacuum then would take a trip to a different section of the space. At first, I thought it missed the whole section where it started cleaning. But then, eventually, it somehow remembered the missing spot and came back. But then it would also go back to a far away space that it missed. Not sure why it wouldn't make sure to finish the space it works on then move on to a far away place.
As far as the sensors go, they are great. I have a dining table in the living room. There are 4 dining chairs. The machine slows down when detecting a chair leg or table leg.
I have a area rug in the living room. The machine goes up the rug fine and put itself into a high gear (Turbo Mode) and cleans it all. Impressed.
You have to empty the dust bin EVERY TIME it's finished running. Meaning you have to be diligent and not let the machine do all the work. Also, before the machine starts cleaning, you MUST clean the entire cleaning area. ie) pick up every single toys and put away all the shoes. Again, you must be diligent. Otherwise, don't bother buying this robot. You will be throwing away money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, January 31, 2019
Tommyjlee, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing these links with information about your concerns:
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
1. POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
So far a lot of fun
on December 28, 2018
Posted by: Kris K
from Acworth, GA
Expertise:Intermediate
So far so good. It's great at chacing the dog / dog hair.
We, the vaccume and I, are still learning but so far so good.
We, the vaccume and I, are still learning but so far so good.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, January 31, 2019
Samsung is pleased to hear that you and your dog have a new friend. We are glad to hear that the POWERbotg is doing a bang up job on the dog hair! Thank you for selecting Samsung for your cleaning needs! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value!
on December 4, 2018
Posted by: dawho123
The vacuum has exceeded my expectations. I tried out a Shark smart vacuum and have to say the mapping on this is worth the price alone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, February 22, 2019
Samsung is happy to hear that we have exceeded your expectations with our POWERbot. We appreciate your recommendations and thank you for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Really like the features and mobile app
on November 26, 2018
Posted by: Texas Alex
from El Paso, Texas
Expertise:Expert
I already had another vac from a different manufacturer. I liked the added features on this vacuum and have been using it for almost a year now. I enjoy the fact that it can operate on it's own during the middle of the night, or if we are gone for the day, I can start it remotely to clean up my whole floor. I have it set to vacuum twice, so it does my large living / dinning room area plus my hallways. I am very happy with the performance of this vacuum, and it keeps my wife happy too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Cat , Samsung Cares, March 28, 2019
Samsung is pleased to hear that your POWERbot has made your cleaning experience so much easier for you. Thank you for selecting Samsung for your cleaning needs. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Service repairs!!!
on November 10, 2018
Posted by: TStorms
from Michigan
Expertise:Intermediate
I had to send this product in two times within a year, with issues. When it works I like it, unfortunately it isn't reliable.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, May 31, 2019
TStorms, thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible build quality, breaks frequently
on November 5, 2018
Posted by: DisappointedInGeorgia18
from Atlanta, GA
Expertise:Expert
I've had this unit for a little over a year, and in that time I have had to send it in for repair 3 times. The vacuum motor stopped working, the cliff sensor and bumper sensor broke, and now the battery won't hold a charge.
On top of that, I frequently have to turn it off and back on in order to get it to recover from some sort of internal error.
Unfortunately, it's out of warranty now, so I'm going to have to pay for repairs. I expect that fixing the battery issue will end up costing more than buying a new one.
When it works, this thing is great, but it ends up not working far more than it works.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful vac
on November 3, 2018
Posted by: Nwo122383
from Dover plans, ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this last month and it works great. Much more power then the last robo vac I had. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US