Customer reviews from Samsung US
Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
30
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
10
73%of customers recommend this product.
(
43 out of
59)
Customer Reviews for Samsung - POWERbot R7090 Wi-Fi Connected Robot Vacuum with Edge Clean, Self Clean Brush and Point to Clean - Satin Gold
Customer Rating
5
Pleasantly surprised with this product
on January 10, 2018
Posted by: Ihatehousework
from Florida, USA
We have had the Powerbot for about 2 weeks and so far are very pleased with it. In fact it seems to improve with each use as it seems to be "learning" the house layout. It picks us an amazing amount of dust, dirt and fibers, in fact it has to be stopped to empty the waste container halfway through the cleaning process. Our home is 2500 sq ft and it ususally takes 2 recharges to completely vacuum it. It really does clean well, is gentle with the baseboards and easy on the hardwood floors.
There is one negative that I would highlight and that is that if you have area rugs with "string like fringe", you will have to pick them up before using the Powerbot as the string wraps around the roller and binds it. Larger rugs or rugs with larger diameter string are not affected as much, it seems that the Powerbot is able to jump the fringe on larger rugs that don't movebut smaller rugs move with it as it runs over it giving the string an opportunity to wrap around the brush. I must admit that I expected this would be a problem when I purchased it but the convenience of just pushing a button to vacuum the house is worth the inconvenience of picking up a few small rugs.
Overall I would highly recommend the Powerbot as it performs as advertised and does a good job of covering the entire house and really does a good job of cleaning. It also seems to be well designed and of good quality.
The point clean feature is a must have as it is the best way to get the Powerbot unstuck if it gets caught under a chair or table.
Thanks for a great product.
Pros: Durable, Lightweight, really functions well, quieter than an upright
Cons: has problems with fringe on area rugs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREATEST little vacuum on the planet
on November 1, 2018
Posted by: bgalasso
from Manchester, NJ
Expertise:Expert
We bought this for our new home, which we were moving to in February of this year. We have mostly hardwood floor, so it was going to be a big help with the cleaning everyday. After about 3 months, Sparky (our name for it) had a problem with one of the drive wheels. we sent it to Samsung, it was fixed and sent back, and it has had NO issues since.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressed!
on December 29, 2017
Posted by: DebiO
from Jupiter, FL
Expertise:Intermediate
I had owned 2 Roombas and had returned both as neither cleaned a whole room throughly. I received this one and it does not miss a spot! It even has a repeat cycle that will go over the room again , just in case. Well done, Samsung!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
POWERbot™ R7090 Robot
on March 6, 2018
Posted by: 1NotHappy1
from Boise, ID, USA
The POWERbot™ R7090 Robot is awful. On start up, It climbs up the side of the dock, every time, and gets stuck there and shuts itself off, every time it starts up. I move it and start it up again and when it comes to a wall, it tries to climb that and, again, it gets stuck there and, again, it shuts itself off. I finally get it to run and after 15 minutes, its fully charged battery is dead! It's a totally worthless, expensive piece of junk. I returned it two days after I got it. Just awful.
Pros: Lightweight
Cons: Did not meet expectations, Poor quality, doesn't work ar all
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Somewhat frustrated
on April 13, 2018
Posted by: Clean2day
from Colorado
Expertise:Expert
Where the vacuum cleans it does a wonderful job. I have a large house so have 4 other Samsung powerbots: 2 - 9350s and 2 - 9250s that do an amazing job, but don’t get under the furniture.
Hence, I bought this one. My problem is, he’s a wauderer. I put him in my kitchen, which is perfectly square and he starts to do a great pattern to clean, then the next thing I know, he’s in another room, leaving the kitchen floor 1/2 Done! He doesn’t return to finish the job, but does return to dock in the kitchen. Really frustrating. As I run him with the other two, I have to grab one of the other Sammys to finish what he starts.
Hence, I bought this one. My problem is, he’s a wauderer. I put him in my kitchen, which is perfectly square and he starts to do a great pattern to clean, then the next thing I know, he’s in another room, leaving the kitchen floor 1/2 Done! He doesn’t return to finish the job, but does return to dock in the kitchen. Really frustrating. As I run him with the other two, I have to grab one of the other Sammys to finish what he starts.
Also, the wonderful self cleaning blade isn’t self cleaning and it’s actually difficult to clean when after every use, hair gets stuck in the valleys and it’s hard to get out. I have 3 cats, so I run the Sammys every other day, and must clean the blade on this one every time I use it. The others I clean weekly.
Pros: Bright display, Durable, Lightweight, love the edge cleaner, quieter than the othets
Cons: doesn’t complete a room, must clean beater bar after every use hard to c
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor design, pet hair clogs vacuum cleaner
on July 29, 2018
Posted by: petowner
from Davis, CA
Expertise:Intermediate
I purchased this vacuum cleaner based on its name "PetRobot". I have to long-hair cats and I was hoping the vacuum cleaner will help keep my flow and carpet clean. So fay I am very disappointed. Pet's hair clogs the path to the dirt collection container within a few minutes of operation. This, in addition to the very instrusive app (asks for permissions for contacts, photos, etc!) results in a very poor product. SAMSUNG, I am very disappointed.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Lizzette, Samsung Care, August 29, 2018
Hello there, I'd love to help here. I recommend you follow the steps provided in this link: https://bit.ly/2wwFRIg to improve the performance of your Powerboat.
^Lizzette
^Lizzette
Written by a customer while visiting Samsung US
Customer Rating
1
Not a smart vacuum and doesn't make life any bette
on September 22, 2018
Posted by: DocCox
from Denver, Colorado
Expertise:Expert
I tried to love this thing, I love samsung in general (6 TVs, 3 smart locks, 2 vacuums, microwave, washer, dryer, dishwasher, oven, phones, etc) but its awful. I own and am returning both the R7090 and R7065 today. I purchased them to make my girlfriends life easy, and she straight up told me they're making her miserable and I was feeling the same way
1) Frequently gets lost/cant dock. >80% of the time
2) Smash into things HARD. Like knock over lights and break bulbs hard. Ran straight into one of my sleeping dogs and he was yelping for a good minute
3) Gets stuck on every possible ledge, every single transition, and just grinds its wheels
4) Gets stuck under anything it can fit under
5) Damages property all the time by getting stuck them backing up into things, its torn up our table and chair legs just grinding against them for 10 minutes
6) Disconnects from smartthings/wifi all the time. Constantly have to re-pair these things
7) The brush on the R7090 is far worse than the brush on the R7065. Its now falling apart after maybe 10 uses, literally losing pieces
8) The way the clips are to hold the brush in, they constantly unclip
9) The way the brush clips into the vacuum is causing it to wear and round. In a few weeks this vacuum would likely no longer be able to turn the brush as it would be rounded off too far
10) The contacts on the bottom of the robot for charging get filthy, you have to manually go and clean them because they're dragging on the ground all day. No idea why these are not recessed even 2-4mm to protect them
11) The 'cyclone' bin clogs all the time. This is worse on the R7090 than on the R7065 due to the 'self cleaning' brush that chops up hairs just long enough to clog the vacuum. You have to clean/empty this constantly
12) The mapping features - they're really non-existent. It doesn't remember anything, you cant set any barriers, it has no clue where it is, and the maps its drawing must be of somebody elses house because I dont have 5 bedrooms upstairs or 2 rooms downstairs. Sometimes it maps my house like its 5x bigger than it really is because its constantly lost. It clearly cant reference any previous trips
13) They damage themselves damaging everything else. The outside of both of these have so many deep scratches you would think they were chained to a bumper and we dragged them down the street.
14) They never use the 'edge' mode to clean my hallways. Maybe at 1 or 2 spots, but the other 2000 where it should happen it just ignores and drives around
15) The R7090 today starting having a wheel fail or something (dragging a wheel occasionally), and the motor will suddenly and unexplained bog down and sound awful. I have no doubt it's on it's "Last leg"
1) Frequently gets lost/cant dock. >80% of the time
2) Smash into things HARD. Like knock over lights and break bulbs hard. Ran straight into one of my sleeping dogs and he was yelping for a good minute
3) Gets stuck on every possible ledge, every single transition, and just grinds its wheels
4) Gets stuck under anything it can fit under
5) Damages property all the time by getting stuck them backing up into things, its torn up our table and chair legs just grinding against them for 10 minutes
6) Disconnects from smartthings/wifi all the time. Constantly have to re-pair these things
7) The brush on the R7090 is far worse than the brush on the R7065. Its now falling apart after maybe 10 uses, literally losing pieces
8) The way the clips are to hold the brush in, they constantly unclip
9) The way the brush clips into the vacuum is causing it to wear and round. In a few weeks this vacuum would likely no longer be able to turn the brush as it would be rounded off too far
10) The contacts on the bottom of the robot for charging get filthy, you have to manually go and clean them because they're dragging on the ground all day. No idea why these are not recessed even 2-4mm to protect them
11) The 'cyclone' bin clogs all the time. This is worse on the R7090 than on the R7065 due to the 'self cleaning' brush that chops up hairs just long enough to clog the vacuum. You have to clean/empty this constantly
12) The mapping features - they're really non-existent. It doesn't remember anything, you cant set any barriers, it has no clue where it is, and the maps its drawing must be of somebody elses house because I dont have 5 bedrooms upstairs or 2 rooms downstairs. Sometimes it maps my house like its 5x bigger than it really is because its constantly lost. It clearly cant reference any previous trips
13) They damage themselves damaging everything else. The outside of both of these have so many deep scratches you would think they were chained to a bumper and we dragged them down the street.
14) They never use the 'edge' mode to clean my hallways. Maybe at 1 or 2 spots, but the other 2000 where it should happen it just ignores and drives around
15) The R7090 today starting having a wheel fail or something (dragging a wheel occasionally), and the motor will suddenly and unexplained bog down and sound awful. I have no doubt it's on it's "Last leg"
I have never been more disappointed in any purchase I have made
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great Vacuum
on October 31, 2018
Posted by: Fjavier
from Miami, FL
[This review was collected as part of a promotion.] In use every day, better that I Robot 850 series and 900 series
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US