Customer reviews from swann.com
Swann - Wireless Home Security System
Average customer rating
3.6 out of 5
3.6
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
11
4 Stars
4
3 Stars
2
2 Stars
5
1 Star
3
43%of customers recommend this product. 
(
3 out of 7
)
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Customer Reviews for Swann - Wireless Home Security System
Customer Rating
2 out of 5
2
Love the Idea but won't work properly
on March 26, 2024
Posted by: Fish N
I bought one and it worked great for a couple of days then you couldn't turn it to silent anymore. So took it back bought another one and I can't turn this one on to silent at all. Not very happy with the quality.
Response from swann.comBy LV - Swann TeamMarch 26, 2024
Hello Fish N,

We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

https://support.swann.com/s/

For real-time support, check the number below.

1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031

Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
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