Customer reviews from zojirushi.com
Zojirushi - Gourmet Sizzler 19" Electric Griddle - Stainless Brown
Average customer rating
4.7
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
79
4 Stars
12
3 Stars
1
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
80 out of
84)
Customer Reviews for Zojirushi - Gourmet Sizzler 19" Electric Griddle - Stainless Brown
Posted by: ElZilcho
Verified Purchase:Yes
Unit is incredibly well built, works better than any other griddle I’ve seen. The texture of the pan makes for nearly perfect non stick for pancakes and eggs.
Written by a customer while visiting zojirushi.com
Posted by: Anonymous
from West Palm Beach, Florida
Gender:Male
Verified Purchase:Yes
I purchased this product based on reviews on the internet. One main positive comment was that unlike other griddles, it distributes the heat evenly. I have bought this mainly for making pancakes and followed the manufacturer’s instructions to preheat for 8 minutes at 350 degrees then adjust to 300. Unfortunately it has been a big disappointment as it keeps burning my pancakes based on manufacturer’s settings. At 350 degrees setting after 5 minutes my laser gun thermometer indicates the temperature at more than 400 degrees. So, I am going to try to start at the lower setting such as 300. I am not into habit of returning products after I’ve used them. Otherwise I would have done so.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
2
Nonstick surface didn’t last
on January 17, 2024
Posted by: Dk123
from Florida
Gender:Female
I bought this just over 1 year ago and use it 1 or 2 times/month. I take good care of it and only use plastic spatulas and hand wash it. After only about 1 year, the nonstick surface is starting to flake off. I first noticed black specks on the pancakes and then noticed that when I wipe it with a paper towel, there are black specks on the towel. Called the company and only the electronics are under warranty for 1 year so the whole thing will go in the trash.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, January 19, 2024
Thank you for sharing your feedback with us. We would like to take this opportunity to clarify the matter for you. Please note that it is normal for the non-stick coating to wear off over time. However, it is extremely crucial to avoid scratching the surface to prevent peeling. We offer a one-year warranty for our electric products in case of any manufacturing defects. We apologize for any inconvenience caused and regret that we were not able to fulfill your request.
Written by a customer while visiting zojirushi.com
Posted by: Barnbutt
from Wisconsin
Gender:Female
Verified Purchase:Yes
I love this product and have been using constantly since purchased. Pancakes, hashbrowns, sausages, smash burgers, stirfrys, sauteing veggies, pot stickers, roti (indian flat bread), etc. Heats evenly and is a breeze to clean. I already had some smaller stainless cloches that I use to cover smaller quantities of food. Can't wait to try pita and english muffins....
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Great surface for many burgers, eggs, pancakes.
on January 5, 2024
Posted by: Ella
from Proctorville, OH
Gender:Female
Verified Purchase:Yes
Great size for most any burgers, sandwiches, eggs.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Frank - CT
from Newington, CT
Gender:Male
Verified Purchase:Yes
Need to get used to heat settings since 350degF resulted in dark pancakes. Found SS spatula to be useless since sharp corners have tendency to get caught in the embossed pattern making flipping pancakes difficult! Found that thin bladed TEFLON spatula with rounded corners to be much better.
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer Support, December 28, 2023
We appreciate you sharing your experience with your electric griddle. We recommend adding the pancake batter as soon as the little lamp on the temperature control turns off. That way the batter doesn't cool down the cooking surface too much. The spatula included with the griddle is made for okonomiyaki so it's not the best for regular pancakes. It's best to use a silicone spatula so that you have a better handle at flipping the pancakes without scratching the surface of the griddle. If you have any questions or concerns, please do not hesitate to contact us: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: Andrew M
from Seattle, Washington
Verified Purchase:Yes
This wonderful and beautifully made Electric Griddle now has a place of honor in my kitchen.
I'd been missing my old cast iron griddle but the 5 burners atop my range didn't quite cover it so heating it uniformly was not possible. I read many reviews from many buyers of electric griddles and found this Zojirushi model had the highest ratings - and to further my confidence in buying an appliance without physically handling it first Zojirushi posted a very succinct and easy to follow video of how to use and care for this particular electric griddle. It couldn't be simpler to use and the cooking surface easily wiped clean with no burned blueberry pancake residue left behind with just a damp paper towel. Plus, the very precisely crafted stainless steel spatula that was included with the griddle worked perfectly to lift and flip the pancakes with no tears or need to pry them loose. The cooking surface was 100% evenly heated so I was able to make several smaller pancakes at the same time.
I'd been missing my old cast iron griddle but the 5 burners atop my range didn't quite cover it so heating it uniformly was not possible. I read many reviews from many buyers of electric griddles and found this Zojirushi model had the highest ratings - and to further my confidence in buying an appliance without physically handling it first Zojirushi posted a very succinct and easy to follow video of how to use and care for this particular electric griddle. It couldn't be simpler to use and the cooking surface easily wiped clean with no burned blueberry pancake residue left behind with just a damp paper towel. Plus, the very precisely crafted stainless steel spatula that was included with the griddle worked perfectly to lift and flip the pancakes with no tears or need to pry them loose. The cooking surface was 100% evenly heated so I was able to make several smaller pancakes at the same time.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Cliff
from Minneapolis, MN
Gender:Male
Verified Purchase:Yes
Was looking for a griddle that cooked evenly without cool/hot spots. This griddle did the trick. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com