Customer reviews from foreo.com
FOREO - ISSA mikro Electric Toothbrush - Kiwi
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
37
4 Stars
11
3 Stars
8
2 Stars
3
1 Star
2
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for FOREO - ISSA mikro Electric Toothbrush - Kiwi
Posted by: Janine
Gender:Female
Verified Purchase:Yes
Bought this for my 2 year old. He lives it.
He is super excited to go and brush his teeth.
Would of live to know about this earlier.
He is super excited to go and brush his teeth.
Would of live to know about this earlier.
I would recommend this to a friend!
Response from foreo.comBy CC, January 16, 2023
Hello!
Thank you for your review and for entrusting us with the care of your little one! We appreciate it!
Have a lovely day!
Thank you for your review and for entrusting us with the care of your little one! We appreciate it!
Have a lovely day!
Written by a customer while visiting foreo.com
Customer Rating
3
Love but bristles break off easily
on December 30, 2022
Posted by: KateMT
Gender:Female
My child has been using this toothbrush for about six months. She loves brushing her teeth with it. However, the bristles break off easily and I know that she has swallowed some of them. I supervise her brushing of course, but good luck trying to teach a child to brush their own teeth while also only brushing them yourself to prevent hard chewing. I love the foreo brand, but will have to try out the kids brush even though my daughter is only 2. I would recommend a redesign of this product.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, January 17, 2023
Dear customer,
Thank you for your review! We are happy to hear you initially loved the toothbrush! Please note that ISSA™ Baby is NOT a chewing toy. Please note that our warranty policy only warrants our products against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty does not cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Should you like to read more about our warranty policy, you can do so at the following link: https://www.foreo.com/support/faq/warranty-returns
Furthermore, please note that as per the ISSA™ Baby user manual, 'vigorous chewing may cause damage to the silicone cover of the toothbrush over time. Babies and young children should always be supervised by a responsible adult while using the toothbrush.'
While we are aware some children do chew on their toothbrushes, we emphasize it is of utmost importance to supervise your child while brushing their teeth in order to ensure their safety.
We hope you understand.
Kind regards!
Thank you for your review! We are happy to hear you initially loved the toothbrush! Please note that ISSA™ Baby is NOT a chewing toy. Please note that our warranty policy only warrants our products against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty does not cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Should you like to read more about our warranty policy, you can do so at the following link: https://www.foreo.com/support/faq/warranty-returns
Furthermore, please note that as per the ISSA™ Baby user manual, 'vigorous chewing may cause damage to the silicone cover of the toothbrush over time. Babies and young children should always be supervised by a responsible adult while using the toothbrush.'
While we are aware some children do chew on their toothbrushes, we emphasize it is of utmost importance to supervise your child while brushing their teeth in order to ensure their safety.
We hope you understand.
Kind regards!
Written by a customer while visiting foreo.com
Customer Rating
4
Great product but it should be modified
on November 11, 2022
Posted by: May Ng
Gender:Female
Bought it for my one-year old daughter. She brushed so “carefully” that her teeth were white. However, shortly after the purchase, when she was teething, she bit the brittles. The brush head now is broken. FOREO should make it possible for replacing the brush head.
I would recommend this to a friend!
Response from foreo.comBy CC, November 14, 2022
Hi there!
Thank you for sharing! Kindly note these are out-of-the-ordinary occurrences! Please contact us through the following link: https://www.foreo.com/support/contact
We'd be happy to replace your device!
Thank you for sharing! Kindly note these are out-of-the-ordinary occurrences! Please contact us through the following link: https://www.foreo.com/support/contact
We'd be happy to replace your device!
Written by a customer while visiting foreo.com
Posted by: irene
Gender:Female
Verified Purchase:Yes
Unfortunately my 20 month old toddler managed to break off (and swallow) some of the silicone bristles
No, I would not recommend this to a friend.
Written by a customer while visiting foreo.com
Posted by: Jana
Verified Purchase:Yes
My son likes this brush more than anything else we tried. I love the color and size for the little one, however it doesn’t give the same clean feeling as the Issa play, but therefore probably perfect for the child’s softer teeth
I would recommend this to a friend!
Response from foreo.comBy CC, October 12, 2022
Hello there dear!
Thank you for the caring review and for entrusting us with the care of your little one! Please do not worry - our super gentle bristles still keep the pearly whites of your little one clean :)
Have a wonderful day!
Thank you for the caring review and for entrusting us with the care of your little one! Please do not worry - our super gentle bristles still keep the pearly whites of your little one clean :)
Have a wonderful day!
Written by a customer while visiting foreo.com
Posted by: Kelly D.
Gender:Female
Verified Purchase:Yes
This toothbrush makes the task of washing my son’s teeth enjoyable. He complained that traditional toothbrushes hurt his gums and it took us very long to complete the brushing every evening. Now with his new toothbrush there are no complains and he happily waits to see the smiley face at the end of every brushing. And for me as a mum I am confident that I give my son the best brushing and keep his teeth on tip-top condition. Another great product by FOREO!!!
I would recommend this to a friend!
Response from foreo.comBy CC, September 22, 2022
Hello, hello!
Thank you for sharing and for genuinely enjoying our ISSA™ Baby. Our oral care professionals truly work hard on introducing the best and we are glad you noticed it.
We wish you and your son a wonderful day, enjoy it!
Best regards :)
Thank you for sharing and for genuinely enjoying our ISSA™ Baby. Our oral care professionals truly work hard on introducing the best and we are glad you noticed it.
We wish you and your son a wonderful day, enjoy it!
Best regards :)
Written by a customer while visiting foreo.com
Posted by: kcsousa
Gender:Female
Verified Purchase:Yes
Comprei para o meu filho de 3 anos e ele adora. Em duas semanas de utilização, apenas carreguei na primeira utilização. Ele está muito satisfeito, a higiene também parece ser eficaz. É pena não mudar as cabeças.
Response from foreo.comBy CC, September 18, 2022
Estimado cliente,
Obrigada! Nós realmente crescemos com o feedback e nos deixa muito felizes em saber que você está gostando do nosso dispositivo!
Tenha um bom dia!
Obrigada! Nós realmente crescemos com o feedback e nos deixa muito felizes em saber que você está gostando do nosso dispositivo!
Tenha um bom dia!
Written by a customer while visiting foreo.com
Posted by: Bb2.1
Gender:Female
Verified Purchase:Yes
I bought this and my son is very happy to use it ❤️❤️
I would recommend this to a friend!
Response from foreo.comBy CC, August 10, 2022
Hi!
Thank you for sharing! This makes us so happy! Sending the loveliest regards to you and your son <3
Have a great day!
Thank you for sharing! This makes us so happy! Sending the loveliest regards to you and your son <3
Have a great day!
Written by a customer while visiting foreo.com