Customer reviews from resideo.com
Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Average customer rating
3.2
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
79
4 Stars
57
3 Stars
55
2 Stars
43
1 Star
58
48%of customers recommend this product.
(
30 out of
63)
Customer Reviews for Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Posted by: Pugmeyer
from AZ
Verified Purchase:Yes
Had 2 different c2 cams that kept “failing to register”. They connected to wifi fine but just wouldn’t register. Absolute junk
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Awful. System settings do not work
on January 13, 2025
Posted by: Bob28d
What a piece of junk this is. After turning the sound detection off I now get sound every minute due to a flaky smoke detector. Also I seem to have lost the video feed from the camera.
Not sure how I get alarms, that being the case.
Good old Honeywell...what a garbage company they are
Not sure how I get alarms, that being the case.
Good old Honeywell...what a garbage company they are
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, January 21, 2025
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Gardner
Verified Purchase:Yes
Not allowed to install new firmware, dead camera, ...
Response from resideo.comBy Joey, Customer care, January 28, 2025
Hi Gardner, we sincerely apologize you're experiencing this with your unit. We'd like to take a closer look at this issue for you. Our team can be reached by visiting the support center listed on the top of this page.
Written by a customer while visiting resideo.com
Posted by: D Davis
Verified Purchase:Yes
The camera would not connect to blue tooth on iPhone. Connected blue tooth to a iPad mini, but it would not connect to the 2.4 GHz wi-fi.
Response from resideo.comBy Joey, Customer care, May 12, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com