Customer reviews from resideo.com
Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Average customer rating
3.2
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
79
4 Stars
57
3 Stars
55
2 Stars
43
1 Star
58
48%of customers recommend this product.
(
30 out of
63)
Customer Reviews for Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Posted by: Resideo Consumer
Frequency of use:Daily
Verified Purchase:Yes
Camera is ok however i find the app cumbersome with minimal functionality. I'm happy to discuss an interest to improve upon the current functionality if the manufacturer/app developers are interested in some improved features (customer input). If interested in customer improvement/feedback (pls post whom i can respond to/contact).
Written by a customer while visiting resideo.com
Customer Rating
3
on February 18, 2019
Posted by: Anonymous
Great camera but no volume control?? Why not
Written by a customer while visiting resideo.com
Posted by: Mikes454
from Miamisburg Ohio
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Set up is straight forward except when it isn’t. Took too many days until it stopped dropping the connection. The leak detectors require constant reset and when connected they will disconnect the camera thus requiring reset. Hopefully the connected information is being sent to USAA
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Fraser
from British Columbia
Frequency of use:Daily
Verified Purchase:Yes
The camera itself works well, but the features on the app could be improved. Motion sensors for pets isn't consistent and rarely pics up my cat walking in front of it. I get sound and motion notifications even when the camera is off and I am home, and there is no apparent way to control notifications if I want to have the camera still capturing things without being informed.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
Camera seems OK. No documentation. App is not good
on August 9, 2022
Posted by: desplin
Frequency of use:Daily
I have both leak detectors and the camera through USAA. The hardware seems to work. My problem is that the APP is terrible. There is not documentation. Nothing to say why there are 2 trends on the leak detectors or what they mean. Nothing to tell me how long the video clips are available to see or if I can download them. The app was offline yesterday for several hours. If USAA didn't require this particular brand, I wouldn't buy them with this level of documentation. No website access as far as I can tell--all access is through the lousy app.
No, I would not recommend this to a friend.
Response from resideo.comBy Charlie, Support, January 27, 2023
Hi desplin, we thank you for sharing your feedback with us. We're more than happy to help, if you need assistance in the future just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Bill ohio
Verified Purchase:Yes
Sound does not work. Night vision does not work. Bad system full of issues. Camera itself gets very hot.
Written by a customer while visiting resideo.com
Customer Rating
1
on November 25, 2018
Posted by: Anonymous
This product and especially the app is completely unreliable. My first C2 camera worked perfectly for several months and suddenly started behaving erratically and became unusable. (How surprising.. even this edit field isn't big enough for my review)
Written by a customer while visiting resideo.com
Customer Rating
1
on February 7, 2018
Posted by: Anonymous
I've not run this product very much, big concern is the heat it generates. I am too afraid to leave it on when not at home for long periods of time. Also not figured out how to get text message instead of email when activated - limited comment room
Written by a customer while visiting resideo.com