Customer reviews from resideo.com
Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Average customer rating
3.2
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
79
4 Stars
57
3 Stars
55
2 Stars
43
1 Star
58
48%of customers recommend this product.
(
30 out of
63)
Customer Reviews for Honeywell Home - Lyric C2 Indoor 1080p Wi-Fi Security Camera - Black/White
Posted by: BruceL
from Virginia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It is well made and easy enough to set up. It is nice to be able to configure the range for the alerts on temperature and humidity. However, it is not compatible with HomeKit. That's the only downside.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Ok hardware, bad software
on June 12, 2023
Posted by: scott23
Frequency of use:Daily
The camera itself works fine. The app though leaves much to be desired. It's incredibly slow, some features just don't load even after spinning forever (eg screenshot for motion detection zones), the motion alert sensitivity is way off, and it takes a couple minutes after I get an push notification alert before I see any evidence of it in the app. Arlo has a much better existence. (Also, the quick start instructions in the box say to download and use an app that is still technically available, but doesn't work any more - Honeywell app. You have to use the resideo app instead, which was just a lucky guess on my part after 15 minutes of failing to login while following the instructions.)
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: TBKB
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very wide angle view. Very clear picture. Motion sensing and sound sensing are both great. Easy setup and use on the app. Recommend installing it on a wall at about 5 to 6 feet high and adjusting the angle of view down to see the largest area with best view.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Your lyrics to camera will not connect to any apps
on October 20, 2023
Posted by: Anonymous
from Elkhart Indiana
I cannot add any photos cuz it will not connect to any of your apps
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Lino C.
from Montreal
Verified Purchase:Yes
Got the C2 security camera to monitor the house before leaving on vacation. Set it up the day before and worked ok. When we got to our destination, I turned on the app and couldn't connect with the camera. So I'm away from home for a week wondering if the camera isn't working or somebody broke in and disabled it. Got home and was relived that nothing happened but now the camera will not pair with my phone and it hasn't worked since.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 30, 2023
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Posted by: Dave Bunce
from Cedar Rapids, Iowa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Once the camera was set up it worked OK, but the WiFi sensitivity is not good, The unit went off line several times and I had to start from scratch each time to restart it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Judith J
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Quisiera que durará más la grabación es muy corta que fuera corrida
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, February 9, 2024
Hi, thank you for taking the time to rate the C2 Wi-fi security camera, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Posted by: Mikwlkr
from Oakdale, California
Verified Purchase:Yes
Good product but software is WAY too intrusive. I don’t consider my privacy and my security as a one or the other
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com