Customer reviews from lg.com
LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Average customer rating
4.4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
75
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
7
93%of customers recommend this product.
(
81 out of
87)
Customer Reviews for LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Customer Rating
5
Great Features
on December 15, 2020
Posted by: sns4rsns
from Lakeland,Florida
[This review was collected as part of a promotion.] It's been working Excellently.I would recommend it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful air conditioner
on December 12, 2020
Posted by: Peggy143
from Maui, Hawaii
[This review was collected as part of a promotion.] This air conditioner works great and keeps the room really cool! It works so well and I love the fact that I can use the remote control as it is pretty high up on the wall. This makes my life better and much more comfortable.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Exceptional Product
on December 11, 2020
Posted by: DMV1231
from Devine, TX.
[This review was collected as part of a promotion.] We bought this A/C unit back in the summer for a small room with one wall made of all glass, it cools the space perfectly.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome AC/Heat unit
on December 11, 2020
Posted by: TWilliams
from Raleigh NC
[This review was collected as part of a promotion.] I've had this system for 2 years and have had two warranty issues and LG handled them both highly professional and no cost to me whatsoever.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 11, 2020
Posted by: RONNIE 2
I AM GALD I PURCHASE THIS PRODUCT IT THE BEST THING EVER DID
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect temperature
on December 11, 2020
Posted by: SammO74
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] I love that it has heat and AC. We now have the perfect temperature all year round.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy set up and great features
on December 11, 2020
Posted by: Roge54
from Greenville, SC
[This review was collected as part of a promotion.] The unit so far has worked well and was easy to set up
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
No good
on December 7, 2020
Posted by: Mayra86
from Chesapeake Virginia
It does not work if you see in the photo I had to buy another heater because it does not work
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 10, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com