Customer reviews from lg.com
LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Average customer rating
4.4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
75
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
7
93%of customers recommend this product.
(
81 out of
87)
Customer Reviews for LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Posted by: Ivorytower
from Jacksonville, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my Mother and has give very few problems
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Waydor
from Pinson, Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, cools and heats really well. Has a easy to use remote.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: leathwrhead
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have seen my electric bill go down big time! So if you are looking for Ac/heat window unit this is the one.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: 12xkct
from Spartanburg, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It ran for 11 months and quit working unit was still under manufacturer warranty.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cookie14
from Indialantic, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this to replace an older LG unit that had worn out. We love it!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Docnoitall
from Winnsboro, SC
Verified Purchase:Yes
Great features especially the auto swing and great price
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Elyjr
from Crystal River, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit 2 weeks ago and I really like the features that goes with it. It operates quietly and the remote control is very convenient. The energy saving features really allows you to save money.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Angie2168
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my ac/heater unit in March, I just really had to turn it on and I love it. It cools the room very well, here in Houston we reached 90 degrees on Tuesday 5/4/21 and it kept the room very cool and comfortable. I ove that it came with a remote that makes it easy to turn on or off when I'm in bed. I'm very happy with my purchase.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com