Customer reviews from lg.com
LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Average customer rating
4.4 out of 5
4.4
(105 Reviews)
Open Ratings Snapshot
Rating breakdown 105 reviews
5 Stars
75
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
7
93%of customers recommend this product. 
(
81 out of 87
)
Best Buy Privacy Policy
Customer Reviews for LG - 18,000 BTU Window Air Conditioner and 12,000 BTU Heater - White
Customer Rating
4 out of 5
4
Quiet!
on April 18, 2018
Posted by: WWDee
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a LG air conditioner unite for the past 10+ years. The new one fit in the same opening and appears to be much more efficient Hoping the new one will be as strong a unit as our old one.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
All in one unit A big Plus
on April 25, 2018
Posted by: Alan 57
from Granbury Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] i qwn two of these units have owned 3 in the past just like the features
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Cooler
on July 25, 2018
Posted by: Shorty14
from Kansas City
Verified Purchase:Yes
[This review was collected as part of a promotion.] i’m loving the fact that it has a remote control and I could be sitting across the room or another room and control my temperature
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
its cold!!
on August 25, 2018
Posted by: peggy4093
from georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Glad we got the heat and air unit. the ac part is working great and really cold, just the way a heart patient needs it.
Pros: Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works great
on May 5, 2019
Posted by: Robert 4h
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for the heat and cold features and l have used both already
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Just what was needed!
on September 26, 2019
Posted by: The original Step
from Marietta, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this AC/Heater unit has worked just great. When cooler weather arrives hope the heating part works as well.
Pros: ease of use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LG AC Wall Unit with Heat
on October 18, 2019
Posted by: SCalGal
from Palm Desert, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used in a small 450 sq ft studio. Have been using it now for about 5 months. Live in the hot desert climate and have only used the AC function. It works perfectly. Wish it was a little quieter. Seems a bit loud but I am getting used to it. Soon, I won't notice the sound. Haven't used the heater yet, and will soon. Winters can be chilly here. Will update review if needed. But very happy with the LG unit. Filter is very easy to remove and clean. But the Clean Filter light stays on all the time as a reminder to do it. All in all I LOVE IT! This updated model replaced an older version of the exact same item.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Perfect!!
on November 12, 2019
Posted by: shelby65807
from Springfield Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I waited for some VERY cold weather to review this item, last night we had a low of 10 degrees, with a wind chill of -5 degrees. This unit is WONDERFUL!!! it blows a lot of nice warm air, way better than a space heater, and way safer!! Blows heat with the same airflow as it does air conditioning. Well worth the money, but will need more than one person to install, it is very heavy. love that I don't have to cut a hole in the wall, just put it in the window!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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