Customer reviews from lg.com
LG - 300.3 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.4
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
206
4 Stars
90
3 Stars
27
2 Stars
7
1 Star
11
91%of customers recommend this product.
(
288 out of
315)
Customer Reviews for LG - 300.3 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Love it!
on July 15, 2017
Posted by: Rick03
from Cleveland, Ohio
[This review was collected as part of a promotion.] It is so much better then the old metal box AC stuck in a window. Its quieter, great features like the auto swing vents to spread the cool air, a remote so at night you don't have to get out of bed and has almost invisible outside window profile. Its easy to roll into storage in off season. I think I'm in love with this AC. lol
Pros: Style/Design, Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very Efficiant
on September 22, 2017
Posted by: IMBLM
from Frisco, TX, United States
[This review was collected as part of a promotion.] This unit has been a lifesaver for our bedroom. Never has it been this comfortable and is a nice change especially on those hot summer evenings.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mike Cali
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] My bedroom can get above 80 degrees in the summer, and this air conditioner can bring it down to 65 degrees. It's exactly what we needed. The unit is very efficient and powerful.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Works well
on July 21, 2018
Posted by: Nic1
from Taylor, TX
[This review was collected as part of a promotion.] Unit works well to keep living room cool. Do wish that hose was a bit longer so we had more flexibility to move it around. A little loud when run on high, but coolness is worth the sound.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Didn't last.
on November 19, 2018
Posted by: ARHa
from Lake Worth, FL
We bought this 2 years ago. We are not home six months out of the year. We have only used this portable AC unit a total of 4 months, it currently does not work. It costs more to fix than replace. We had it properly vented as it came with those accessories. I would not recommend this product.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy AB, Social Media , November 20, 2018
This is the last thing we want to hear. I can understand the frustration of having invested in an AC unit 2 years ago and to be having issues with it. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Posted by: Molassez
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit works as expected. The only bone I have to pick is the lack of enough screws included with the unit. Some assembly was required to vent the unit out doors, AND THERE WASN'T ENOUGH SCREWS TO DO SO! Luckily I found replacements.
Pros: ease of use
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Gmiller
from Wilmington nc
Verified Purchase:Yes
Bought on 6-24 when our ac went out. After one week , ac unit replaced and I stopped using unit. Unit worked great BUT when I drained water from unit, plastic drain piece on bottom broke as I was tightening. Put in repair request , uploaded all the requested info on point of sale etc to website and have hear NOTHING
Quality
2
Features
3
Value
3
Response from lg.comBy Chris, Customer Service, July 11, 2019
That's not good! We're sorry to see that you've run into these issues with your air conditioner. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Icebear
from Stroudsburg, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace an older unit I had. This does not cool down my bedroom like my older unit did. I am not impressed with it at all and sorry I purchased it. I am seriously considering getting a ductless unit installed.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, September 30, 2019
We hate to see you are unhappy with the performance of your air conditioner. You can troubleshoot issues with the cooling ability of the air conditioner from the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling
Written by a customer while visiting lg.com