Customer reviews from lg.com
LG - 300.3 Sq. Ft. Portable Air Conditioner - White
Average customer rating
4.4
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
206
4 Stars
90
3 Stars
27
2 Stars
7
1 Star
11
91%of customers recommend this product.
(
288 out of
315)
Customer Reviews for LG - 300.3 Sq. Ft. Portable Air Conditioner - White
Customer Rating
2
Works Decently
on August 23, 2017
Posted by: tkbiwer
from Las Vegas, NV, United States
[This review was collected as part of a promotion.] We purchased this product earlier this week. We purchased this one to use in our master bedroom and bathroom area. It did cool the bathroom down, but didn't put a dent in the bedroom. The bathroom is about 8 X 8 feet and this unit is supposed to support 15 X 20 (300 square feet). It is definitely not capable of supporting anything even close to that. I am disappointed as this was a very expensive machine.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Written by a customer while visiting lg.com
Posted by: Otterman
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can’t believe this doesn’t come with a drain hose and the special fitting needed to connect the drain hose !!!
Written by a customer while visiting lg.com
Customer Rating
4
VERY POWERFUL, HOWEVER JUST NOISY!
on July 1, 2017
Posted by: Tara Lynn
[This review was collected as part of a promotion.] COOLS ROOM QUICKLY DUE TO BEING POWERFUL, HOWEVER IT'S NOISY!
Pros: Style/Design, Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and cold!
on November 1, 2017
Posted by: Asil23
from Huntsville, TX, United States
[This review was collected as part of a promotion.] We purchased this when we had a window unit that needed to be replaced. I am so pleased with this unit and will certainly buy more in the future. I recommend to anyone who is considering buying a window ac. It was easier to hook up than a window unit, quieter than a window unit and cooler than a window unit and looks so much nicer. I have no complaints whatsoever.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great value
on November 3, 2017
Posted by: aaroncraig
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] We've been using this for the whole summer, and it's been a great purchase for the money.
It was relatively easy to install, and has been operating like a champ since we got it. Not too noisy (we actually like a little white noise while sleeping, so YMMV on this point) and it certainly keeps our room at the right temperature.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bruce_W
from Ft. Lauderdale, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit is outstanding. As hot as it may be outside, in here it's cold enough to raise penguins. If I accidentally spilled a glass of water on the floor, I can ice skate ten seconds later. Only problem is the thermostat: I think it must be physically close to the output heat duct. I say that because, while it's FRIGID in here, I have to set the thermostat to, like, 76 to get the compressor to cycle on and off reasonably. If I left it at 72, which is what the temperature probably actually is in here, it would be snowing in my bedroom!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jeff05
from Denver, Co.
Verified Purchase:Yes
It does not cool the room as well as our other LG with front venting. The unit is fairly noisy in high setting only. Have only used it about 1 month. We will see how it does next summer. Portable air conditioners are over- priced.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Not portable
on July 7, 2019
Posted by: Alex3242
from Maine
It seems like the whole premise of this machine is to be able to move it from room to room as needed. I can't comprehend how such an advanced piece of technology could have such a poor venting solution. It comes with an adhesive foam for an air tight seal that instructs you to stick to the sash/frame of the window, not the panel itself? So what do I have for the second window? Or better yet, when winter comes how do I remove this adhesive so I can actually close the window and later reuse? If you've ever worked with this stuff, removal is a mess... It feels very permanent.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy Chris, Customer Service, July 8, 2019
We have a help video that shows how to properly install your air conditioner. You can find it here: https://www.lg.com/us/support/video-tutorials/lg-portable-air-conditioner-installation-CT10000014-1396971806638 If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com