Customer reviews from lg.com
LG - 500 Sq. Ft. Portable Air Conditioner and Heater - Graphite gray
Average customer rating
4.4 out of 5
4.4
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
36
4 Stars
12
3 Stars
5
2 Stars
2
1 Star
1
90%of customers recommend this product. 
(
46 out of 51
)
Best Buy Privacy Policy
Customer Reviews for LG - 500 Sq. Ft. Portable Air Conditioner and Heater - Graphite gray
Customer Rating
5 out of 5
5
Easy to use
on April 29, 2018
Posted by: Wagonburner
from S.E.Oklahoma
[This review was collected as part of a promotion.] I brought it home and in no time it was doing it's job I love it
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Easy to assemble
on August 10, 2018
Posted by: Danielle46
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like the options for settings. Blower works really well!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
love the portability and setup
on August 9, 2019
Posted by: Michael 31
from Mount Pleasant NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easily moved from room to room or in basement and it cools very nicely . Really good unit to have if your house unit breaks down glad I have one just in case.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on August 14, 2023
Posted by: Belton Lockett
Great product, it never quits and alway work, very little mantenance.
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
is very loud
on March 28, 2020
Posted by: bct1
from LaGrange, GA
I bought this nine months ago and have regretted it ever since. It cools ok but makes a loud knocking noise the compressor comes on.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
2 out of 5
2
Response from lg.comBy ^DLILGE Social MediaOctober 19, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Portable, can move easily
on May 21, 2018
Posted by: Walk65
from New Orleans,La.
Verified Purchase:Yes
[This review was collected as part of a promotion.] No tools needed to install. I Like it has A/C, Heater,Fan,Humidifier. Works with my generator, on power outage. Little expensive, an air vent does not go all the way across the opening.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Flawless Operation
on December 7, 2020
Posted by: Rqwingman8
from Orange Beach Alabama
[This review was collected as part of a promotion.] Perfectly performing well in my 400sq. Ft. MANCAVE...
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
It does what it is advertised to do.
on December 11, 2020
Posted by: Blackwad
from Kemah, TX
[This review was collected as part of a promotion.] We have been using it for several months now and it heats and cools as advertised. There are a few improvements I would like to see. It is not too noisy when operating normally but it growls sometimes as if it were eating itself. When in heating mode, it goes thru several cycles before it starts to produce heat. I had to make a water catch pan with a drain and set the unit into it to keep my carpet dry.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
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