Customer reviews from lg.com
LG - 11,200 BTU 550 Sq. Ft. 230V Through-the-Wall Air Conditioner - White
Average customer rating
4.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
16
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
2
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for LG - 11,200 BTU 550 Sq. Ft. 230V Through-the-Wall Air Conditioner - White
Customer Rating
2
Extremely loud
on July 19, 2024
Posted by: Anton301
[This review was collected as part of a promotion.] Have been using this ac for couple of days. So far it’s cooling well but extremely loud. It’s not monolith and they’re many removable plastic parts that produce very loud rattle. I’m sure they’re better options for that price.
Quality
2
Features
3
Value
2
Response from lg.comBy LG, July 19, 2024
Hi there. Thank you for reaching us. We're sorry to hear you're experiencing a loud noise issue with your LG LT1237HNR air conditioner. We understand how frustrating this can be.
Let's identify the possible causes and find a solution:
• Loose removable plastic parts might be causing the rattling noise.
• The condensation pump could be vibrating loudly.
• A damaged fan motor or compressor might also be the culprit.
You can download its owner's manual page 21 to 23 through this link for more information: https://www.lg.com/us/support/product/lg-LT1237HNR.AC3AUSB. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Let's identify the possible causes and find a solution:
• Loose removable plastic parts might be causing the rattling noise.
• The condensation pump could be vibrating loudly.
• A damaged fan motor or compressor might also be the culprit.
You can download its owner's manual page 21 to 23 through this link for more information: https://www.lg.com/us/support/product/lg-LT1237HNR.AC3AUSB. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
