Customer reviews from frigidaire.com
Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
177
4 Stars
85
3 Stars
36
2 Stars
9
1 Star
14
84%of customers recommend this product.
(
133 out of
159)
Customer Reviews for Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
4
Nothing special works fine had to go smaller because they don't make side by sides in smaller capacity anymore
on July 16, 2021
Posted by: Lgeorge
Just a little disappointed in how loud and annoying when its running other than that pretty good and also no light in freezer ?
Written by a customer while visiting frigidaire.com
Customer Rating
1
I HATE THIS RERIGERATOR. IT IS A PIECE OF CRAP
on July 25, 2021
Posted by: XLMM0085
[This review was collected as part of a promotion.] THIS REFRIGERATOR IS VERY CRAPPY. THE COMPRESSOR DOESNT KEEP TOO MUCH STUFF IN THE FREEZER OR THE REFRIGERATOR PART COLD ENOUGH. I HAVE HAD ONE TECHNICIAN COME AND CHECK IT OUT. HE SAID AIR IS GETTING INTO THE FREEZER PART AND HE ADJUSTED THE DOOR SEAL ON THE FREEZER PART. STILL THE FREEZER PART IS UP ALL THE WAY AND ICE FORMS ON THE TOP OF THE FREEZER I CAN HEAR THE COMPRESSOR TURN ON IT STAYS ON FOR ABOUT 10 MINUTES THAN SHUTS OFF AGAIN. THE REFRIGERATOR PART OF THIS UNIT ONLY KEEPS CERTAIN THINGS COLD. ANYTHING I KEEP ON THE DOOR SHELVES DO NOT GET COLD. THE COMPRESSOR IS MY GUESS ISNT WORKING CORRECTLY. SOME OF THE ICE CREAM IN THE FREEZER IS TOO SOFT FOR ICE CREAM,. IT IS NOT COLD ENOUGH TO KEEP THE FREEZER WORKING CORRECTLY. I HAVE ANOTHER TECHNICIAN COMING ON THIS FRIDAY BUT I HIGH,LY DOUBT THEY WILL BE ABLE TO FIX THE PROBLEM THAT DAY. I HOPE THEY CAN REPLACE THE COMPRESSOR. OR FIX THE UNIT SO IT WORKS CORRECTLY. IT HASNT WORKED CORRECTLY SINCE I HAVE IT.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 27, 2021
We apologize for any problems you’ve experienced with your refrigerator and it does not go unnoticed.
As you have advised, we do see that a technician has been scheduled to come out pertaining to your matters. We have faith that once the technician arrives, they will be able to resolve your concerns for you.
In the event they are unable to do so, do not hesitate to reach out to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Kindly,
Ciara
As you have advised, we do see that a technician has been scheduled to come out pertaining to your matters. We have faith that once the technician arrives, they will be able to resolve your concerns for you.
In the event they are unable to do so, do not hesitate to reach out to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Classic
on October 7, 2021
Posted by: SeveredSable805
[This review was collected as part of a promotion.] I love my new refrigerator it has a classic simple design and the freezer works well and the refrigerator part keeps everything nice and fresh and cool.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 5, 2021
Posted by: Jerri 1
[This review was collected as part of a promotion.] I love it. Keeps all my products, nice and cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on November 5, 2021
Posted by: BJS43
[This review was collected as part of a promotion.] I have recently retired and am in the process of remodeling my kitchen. I chose the 16.3 Cu.Ft. top freezer refrigerator because is is perfect for my needs. I live alone and don't need a huge refrigerator. It is a very attractive looking fridge. I love that the sides and top are black which fits perfectly with all the black accents in my home. I am very pleased with the price and the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and efficient
on December 20, 2021
Posted by: BinSTL
[This review was collected as part of a promotion.] I love my new refrigerator. The design fits well in my kitchen. This is very spacious and I love the state-of-the art shelving units.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Satisfied
on January 1, 2022
Posted by: patray1
[This review was collected as part of a promotion.] i love the color. i wish the freezer space was a bit larger. overall seems to be pretty quiet. wish shelves were stronger.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 16, 2022
Posted by: kodiakvic
[This review was collected as part of a promotion.] I got this frig in black. I don't like how a white film shows up on it. I wipe it down every day and next day it's there again. frustrating. frig works great though.
Written by a customer while visiting frigidaire.com