Customer reviews from frigidaire.com
Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
177
4 Stars
85
3 Stars
36
2 Stars
9
1 Star
14
84%of customers recommend this product.
(
133 out of
159)
Customer Reviews for Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
4
Excellent choice for a second refrigerator
on June 2, 2017
Posted by: juel
[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago to use as a second refrigerator in the utility room. It is a good value.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
loud so so very loud
on December 10, 2018
Posted by: Packerfry
from Kenosha Wisconsin
[This review was collected as part of a promotion.] I do NOT like this fridge at all, it's very very loud, it takes hours and hours for the ice to make a drop, all you hear are motors cranking and cranking on a daily bases.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, December 11, 2018
Hey, Packerfry. We greatly appreciate you taking the time to give us your feedback.
Although we may not be able to implement every suggestion we receive, we will definitely continue to use valuable feedback like yours to improve the quality and design of our products moving forward. The ice maker is designed to produce ice at a rate of 8 cubes every 80 to 160 minutes.
Based on design updates for more efficient performance, our refrigerators produce a few sounds that you might not be accustomed to hearing. For a list of normal operating sounds, please visit page 18 of your Owner's Manual, located here: ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555603en.pdf. Hard surfaces like hardwood and tile may make these sounds more noticeable.
If you have further questions or concerns regarding the sounds or functions of your refrigerator, feel free to contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! ~Alexis Cheers! -Alexis
Although we may not be able to implement every suggestion we receive, we will definitely continue to use valuable feedback like yours to improve the quality and design of our products moving forward. The ice maker is designed to produce ice at a rate of 8 cubes every 80 to 160 minutes.
Based on design updates for more efficient performance, our refrigerators produce a few sounds that you might not be accustomed to hearing. For a list of normal operating sounds, please visit page 18 of your Owner's Manual, located here: ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555603en.pdf. Hard surfaces like hardwood and tile may make these sounds more noticeable.
If you have further questions or concerns regarding the sounds or functions of your refrigerator, feel free to contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! ~Alexis Cheers! -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nice refrigerator
on September 6, 2020
Posted by: Larrycp
I bought this refrigerator installed in a new motorhome. It is broken, leaks water. Going on a month now, no repairs. One star because of service, not the refrigerator.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , October 8, 2020
Hi Larrycp,
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met. We see you have been in touch with us regarding your concerns and this issue has been resolved. For additional questions or concerns, we’re here to help! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met. We see you have been in touch with us regarding your concerns and this issue has been resolved. For additional questions or concerns, we’re here to help! Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new refrigerator.
on May 15, 2015
Posted by: KD328
from NY, United States
I am very pleased with my new Frigidaire refrigerator. It looks good and works very well. I have noticed it is colder that my old one, doesn't have to run as much and uses less energy. I like the stainless steel doors and have learned how to keep them clean and shiny. The only suggestion I would give to the makers of this refrigerator is that if I was designing it, I would put the temperature controls in the back and not up front where they can get in the way. Overall, though, I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly the size wanted
on May 15, 2015
Posted by: I do not have a nickname
from Stoneham
Excellent for my needs....but I am disappointed there is no light in the freezer section
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent features
on May 15, 2015
Posted by: I do not have a nickname
from Stoneham MA
Just the size I wanted but I am disappointed there is no light in the freezer section
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's ok so far
on May 22, 2015
Posted by: Ed In Cypress
from Cypress, TX, United States
Too early to tell if it was a good purchase. Smaller interior than I thought. 2 piece shelf I don't car for.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointed
on June 28, 2015
Posted by: donothaveone
from Schenectady, NY, United States
I replaced a perfectly good fridge for updating my kitchen. The frigidaire is very noisy. The top dooe pops open every time I close the bottom door. The freezer absolutely ruins ice cream and everything is crystalized, Condensation in the refrigerator part. I miss the egg holder.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 29, 2015
Hello Frigidaire Friend! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate your sharing your important quality and design concerns regarding your refrigerator. We ask that if you have any additional questions or concerns, please contact us directly. Kindest regards
Written by a customer while visiting frigidaire.com