Customer reviews from frigidaire.com
Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
177
4 Stars
85
3 Stars
36
2 Stars
9
1 Star
14
84%of customers recommend this product.
(
133 out of
159)
Customer Reviews for Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
Refrigerator of the years
on December 26, 2018
Posted by: Julio jimenez
from Caguas PR
[This review was collected as part of a promotion.] super happy with my super fridge i like lia details in crisral in the terminations crome definitively the fridge of the years
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
No issues other than noises
on January 4, 2020
Posted by: Tired of Noisy Fridge
[This review was collected as part of a promotion.] The fridge runs appropriately with little issue. It does make a continuous grinding sound at times that last minutes in addition to other noises. It’s hard to catch on video to prove when it has short periods of the same noise. Service came out and of course it wasn’t making the noise. Now I have to try to record it to show what’s happening. Otherwise no issues
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 9, 2020
Hello, JustJohn15.
Thank you for sharing your feedback. I understand your concerns regarding the noise from your refrigerator and we will be happy to assist. Please take a look at this short video https://youtu.be/eD7imT3w4bw regarding some normal sounds you may experience. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for sharing your feedback. I understand your concerns regarding the noise from your refrigerator and we will be happy to assist. Please take a look at this short video https://youtu.be/eD7imT3w4bw regarding some normal sounds you may experience. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazingly large fridge!
on April 13, 2020
Posted by: Fridge fan
[This review was collected as part of a promotion.] Fridge has an amazing amount of space I’m shocked at the size of the freezer too it’s huge! I swear it’s bigger than the 23 ft.³ we used to have here!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on April 25, 2020
Posted by: Meggs
[This review was collected as part of a promotion.] The refrigerator is a lot larger than our last one with similar dimensions. The freezer is a bit smaller but holds what we need. Great look and addition to our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud buzzing noises
on August 2, 2020
Posted by: tf07
[This review was collected as part of a promotion.] The refrigerator is loud when it's cooling itself. I'd recommend looking at other models.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 18, 2020
Hello, tf07!
The refrigerator is high-efficiency and may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You can review Page 20 in the Use and Care Guide for an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
The refrigerator is high-efficiency and may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You can review Page 20 in the Use and Care Guide for an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on August 7, 2020
Posted by: Charon
I bought this refrigerator on May 19th it got installed on June 12th 2020. In July it quit working. I have been trying to get it fixed for a month now it still isn't working I will never buy another Frigidaire product.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 25, 2020
Hi, Charon!
Thank you for your feedback. We are sorry to learn that the refrigerator is not working. We have seen that you have been in contact with us about your concerns with the refrigerator and service has been scheduled. If this does not resolved your issues, we are here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to learn that the refrigerator is not working. We have seen that you have been in contact with us about your concerns with the refrigerator and service has been scheduled. If this does not resolved your issues, we are here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Unhappy Customer
on August 12, 2020
Posted by: Butter love
[This review was collected as part of a promotion.] I brought this refrigerator last month and had it only one week before ice started building up in the top of the freezer I called Frigidaire and they send a repairman who advised me that some insulation was missing causing the ice to Build up I the freezer he said that the refrigerator had to be replaced very disappointed it was a good looking refrigerator
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 31, 2020
Hi, Butter love!
I’m very sorry to hear you had that experience with the refrigerator but pleased to know we were able to resolve this matter. Don’t hesitate to reach back out to us if you need further assistance.
Bianca
I’m very sorry to hear you had that experience with the refrigerator but pleased to know we were able to resolve this matter. Don’t hesitate to reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Product
on August 21, 2020
Posted by: Terry and Renita
[This review was collected as part of a promotion.] Quality construction and excellent features. I look forward to many years of service in our motor home
Written by a customer while visiting frigidaire.com