Customer reviews from frigidaire.com
Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.5
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
682
4 Stars
277
3 Stars
53
2 Stars
24
1 Star
26
95%of customers recommend this product.
(
820 out of
866)
Customer Reviews for Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
3
Pretty good
on September 2, 2019
Posted by: Cocnutgirl808
[This review was collected as part of a promotion.] I have had this A/C for a while now. I really like the look of it and it cools down the room quickly. Unfortunately it turns off every night at midnight. I wish this wasn’t an issue.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, September 5, 2019
Hi, Cocnutgirl808.
Thanks for stopping by.
We are happy to hear how much you are enjoying your air conditioner.
Based on the details you provided, it appears a scheduled time may have not been cleared properly from your app.
Is the LED light “illuminating” above “SCHEDULER” on your air conditioner’s control panel?
If so, please try the following steps, and hopefully, this would stop the issue with your unit coming on by itself. You will need to create a “dummy” schedule to override any set times already programmed or previously programmed into your unit.
When you are in the scheduler select the 3 blue dots at the upper right-hand corner. Slide the ON/OFF option to “OFF”. If you would like to clear the schedule completely, slide the option to OFF, and then select CLEAR SCHEDULE. If you are not using the timer or the scheduler you will notice that the light on the air conditioner itself will turn off.
Should the above suggestions prove ineffective, please give us a call or reconnect by sending an email to smarthelp.us@frigidaire.com. Our Smart Appliance Team can be reached by dialing 800-311-4667 and available Monday through Friday from 8:30am-6pm EST.
Regards-Derrick
Thanks for stopping by.
We are happy to hear how much you are enjoying your air conditioner.
Based on the details you provided, it appears a scheduled time may have not been cleared properly from your app.
Is the LED light “illuminating” above “SCHEDULER” on your air conditioner’s control panel?
If so, please try the following steps, and hopefully, this would stop the issue with your unit coming on by itself. You will need to create a “dummy” schedule to override any set times already programmed or previously programmed into your unit.
When you are in the scheduler select the 3 blue dots at the upper right-hand corner. Slide the ON/OFF option to “OFF”. If you would like to clear the schedule completely, slide the option to OFF, and then select CLEAR SCHEDULE. If you are not using the timer or the scheduler you will notice that the light on the air conditioner itself will turn off.
Should the above suggestions prove ineffective, please give us a call or reconnect by sending an email to smarthelp.us@frigidaire.com. Our Smart Appliance Team can be reached by dialing 800-311-4667 and available Monday through Friday from 8:30am-6pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 28, 2020
Posted by: Neffrado
[This review was collected as part of a promotion.] awesome easy setup and great for my attic room and keeps it at the right temp. Perfict
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Aesthetic, but..
on April 30, 2020
Posted by: skylerm
[This review was collected as part of a promotion.] This works well but one of the highlighted features doesn't work. The wifi function was broken
Written by a customer while visiting frigidaire.com
Customer Rating
2
WiFi connection does not work
on April 30, 2020
Posted by: Ryan Cal
I bought this a couple weeks ago and tried to set it up with the WiFi. The feature does not work. I have been contacting Frigidaire and while they were helpful on the phone, I am still waiting for a reply to my emails about how to exchange the unit for one that functions properly.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , May 4, 2020
Thanks for your feedback, Ryan Cal! We are bummed to hear that you have had concerns with your AC not properly connecting. We would be happy to help. Upon searching through our database, I see that our agents have been in touch with you regarding this and have advised you on the next best steps. Should you require further assistance, don’t hesitate to reach back out to us. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit with Great features
on April 19, 2017
Posted by: Triad Diver
from Asheboro, NC, United States
[This review was collected as part of a promotion.] I have had this unit for about a month. It works great in the room it is in. With its programming you can set it and forget it. The wifi app makes it even better. If you need to turn it off or on you simply open the app and do it. From the app you can create a schedule, set temperature, change operations modes and fan speeds. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works very well
on April 19, 2017
Posted by: Ff7788
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] I purchased 2 of these units, an 8000 and 10000 btu. Features are great and easy to use. They have appealing and minimal design, they are certainly not the eye soar most window units are, they blend in seamlessly.
My only complaint is the wifi setup, which was the selling point for me. You can turn on and set schedules from anywhere via the app. However, one of my units I cannot get connected to my wifi. The other one worked great. Not sure why.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 26, 2017
Posted by: Al52
from Lawton, OK, United States
[This review was collected as part of a promotion.] DId my homework and this air conditioner work great! Wifi controls work great!
I would recommend this to a friend!
Response from frigidaire.comBy Brandi, Online Outreach Specialist, May 15, 2017
That's awesome, Al52! Sounds like you are going to be nice and cool this summer! ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking/working modern unit!
on April 29, 2017
Posted by: MrCoolAndHappy
from Fort Worth, TX, United States
[This review was collected as part of a promotion.] Actually bought 2 units about 3 months ago and both are working great. They look very modern unlike other outdated and just plain old looking units. I have grown to like having it blow cold air up at the ceiling as opposed to straight out like a traditional unit does. (there is no blasting of air at you, which is annoying, but a nice cooling of the room)
I also like the app, even though it's very simplistic. I can control both units with the app from anywhere, home or not, due to the wifi. The app provides access to all unit functions, including room temperature.
I just wish they made more than just two BTU types and also would like lower cost as it costs a bit more due to the built in wifi.
I also like the app, even though it's very simplistic. I can control both units with the app from anywhere, home or not, due to the wifi. The app provides access to all unit functions, including room temperature.
I just wish they made more than just two BTU types and also would like lower cost as it costs a bit more due to the built in wifi.
I would recommend this to a friend!
Response from frigidaire.comBy Brandi, Online Outreach Specialist, May 16, 2017
I am glad you are enjoying your new A/Cs, and they are keeping you nice and cool. We will keep your suggestions in mind, as we look to design new models. Please feel free to reach out to us if you need any assistance, and don't forget the register the appliances if you haven't already. You can do so here:
https://www.frigidaire.com/My-Account/Login/?returnUrl=/Owner-Center/Product-Registration/
~ Brandi
https://www.frigidaire.com/My-Account/Login/?returnUrl=/Owner-Center/Product-Registration/
~ Brandi
Written by a customer while visiting frigidaire.com