Customer reviews from frigidaire.com
Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.5
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
682
4 Stars
277
3 Stars
53
2 Stars
24
1 Star
26
95%of customers recommend this product.
(
820 out of
866)
Customer Reviews for Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
3
Overall happy but needs work....
on May 1, 2018
Posted by: Gwcheney
from Bastrop. Tx.
[This review was collected as part of a promotion.] This AC unit is very sharp looking. Cools really well and does what it should. My only issues are with the level of noise... it’s abit noisy for its size and the response / effectiveness of the app... sometimes it says there is a communication error and other times it takes a bit to respond to changes. Overall...... still very happy with this purchase.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 2, 2018
Gwcheney, thank you for taking a moment to share your air conditioner review. In today’s competitive marketplace feedback from our consumers is vital to our continued success. It is normal to hear ‘high pitch chatter’ a sound of rushing air, gurgle/hiss, pinging or swishing and vibration. These are all normal. For more information of normal sounds during operation, please refer to page five in your Owner’s Manual. Verify that the original installation procedures have been followed properly. Pay special attention to any gaskets. If improperly installed, even a high quality, low-noise unit can rattle mercilessly. Should you need technical connectivity assistance please email our dedicated support team at: SmartHelp.US@Frigidaire.com, a team member will respond within 24 business hours. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Product
on May 2, 2018
Posted by: sSupreme
from Jersey City, NJ
[This review was collected as part of a promotion.] Very good product. I wish this would integrate with Smartthings. Otherwise very quiet and produces lots of cold air
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Representative, May 24, 2018
Hi, sSupreme.
Thanks so much for taking a moment to share your experience with us.
Word around the water cooler, is our engineers are researching ways to improve our wireless connection with products like Smarthings and HomeKit.
Please check in with us via frigidaire.com or other social media platforms from time to time for new product info or updates.
We appreciate your business with us and feedback.
Regards-
Derrick
Thanks so much for taking a moment to share your experience with us.
Word around the water cooler, is our engineers are researching ways to improve our wireless connection with products like Smarthings and HomeKit.
Please check in with us via frigidaire.com or other social media platforms from time to time for new product info or updates.
We appreciate your business with us and feedback.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 5, 2018
Posted by: neffie
from Lewistown, PA
[This review was collected as part of a promotion.] I bought this air conditioner 2 weeks ago, best purchase ever
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cool air
on May 5, 2018
Posted by: Strat
from Lakewood, CA
Just bought and installed this A/C. Works great..... But I have a question. Where is the drain? I can see water building up inside the unit but it’s not dripping out. I don’t see a hole or a drain anywhere. Is this normal? It’s really building up pretty deep in there.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Air Conditioner
on May 7, 2018
Posted by: Umberto
from Hoboken
[This review was collected as part of a promotion.] Bought this air conditioner about a month ago and have loved it so far. The best part about this one is the fact that you can control it from anywhere. I turn it off when I leave for work and then about an hour before I come home I turn it on through the app. They are on the pricier side for a window air unit but the functionality makes up for that
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent features
on May 7, 2018
Posted by: Kodiak09
from Pennsylvania
[This review was collected as part of a promotion.] I’ve had this a little over three weeks. Thermostat works well; automatically controlling the temperature. The WiFi accessibility is excellent and convenient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud
on May 9, 2018
Posted by: Frank 2018
from Fort Lauderdale
It took a software update release for me to be able to connect with the machine via my android phone. I had hoped that the fan (at least on low) would have been quieter. I recommend this product, as it cools well, but only if the space can handle the noise.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 10, 2018
Frank2018, in today’s competitive marketplace feedback from our consumers is vital to our continued success. It is normal to hear ‘high pitch chatter’ a sound of rushing air, gurgle/hiss, pinging or swishing and vibration. These are all normal. For more information of normal sounds during operation, please refer to page five in your Owner’s Manual. Verify that the original installation procedures have been followed properly. Pay special attention to any gaskets. If improperly installed, even a high quality, low-noise unit can rattle mercilessly. Should you need technical connectivity assistance please email our dedicated support team at SmartHelp.US@Frigidaire.com , a team member will respond within 24 business hours. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
All around great air conditioning
on May 9, 2018
Posted by: SgtJosh
from Newry, SC
[This review was collected as part of a promotion.] I have had mine for almost 2 years and I have not had any issues with it. Very easy to use and has a remote to control it so you don’t have get up every time to adjust it. It is much quieter than other air conditioners and a big plus is that I can control it from anywhere.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com