Customer reviews from frigidaire.com
Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.5
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
682
4 Stars
277
3 Stars
53
2 Stars
24
1 Star
26
95%of customers recommend this product.
(
820 out of
866)
Customer Reviews for Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
4
Happy with product
on August 1, 2017
Posted by: MichaelL
from New York, NY, United States
[This review was collected as part of a promotion.] I have three of the Cool Connect (two 8k from last year and a 10k this year).
They are all performing well - not the quietest and not the most powerful but I love the wifi-connectivity and ability to set a schedule, turn on/off remotely, etc.
They are all performing well - not the quietest and not the most powerful but I love the wifi-connectivity and ability to set a schedule, turn on/off remotely, etc.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the WiFi feature...
on August 1, 2017
Posted by: Coolingruben
from Queens, NY, United States
[This review was collected as part of a promotion.] Love the WiFi feature, the design and look of it. Doesn't look like the typical window AC unit. I can turn on/off from anywhere using my mobile device, love this feature the most. Works great overall. Would definitely recommend. Wished I had bought the 12000 btu unit instead of the 10000.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the great features!
on August 2, 2017
Posted by: KarinaC
from New Rochelle, NY, United States
[This review was collected as part of a promotion.] I bought this about a month ago and love that I can control it from my smartphone. I live in an attic and on a hot day I can turn it on before I get home to not walk into an oven.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Would not purchase again.
on August 2, 2017
Posted by: CraZyLeS
from San Jose, CA, United States
[This review was collected as part of a promotion.] I purchased this 3 months ago. It works but there are flaws. It blows the cold air up which is a problem for me because I have a small arch which block the air from going into the rest of the home. I had to add a plastic vent deflector to direct it forward. It is loud. We have to turn up the TV quite a bit when this is running. The App doesn't always connect or loses connection. Sometimes I have to login out and back in to connect. For all these issues I think it is over priced but I am lazy and didn't want to remove it and take it back to the store so we are living with it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, August 4, 2017
Thank you for sharing your feedback, CraZyLeS. I recommend trying the following:
1. Plug in the Unit
2. Power on the Unit by pressing the “On” button
3. Press and hold “Connect” button for approximately 25 secs
4. You will hear two long beeps
5. Wait until you hear a small third beep after the two long beeps
6. Unplug the power cord from the outlet
7. Wait for 20 seconds
8. Plug the power cord back in
9. Power on the unit
10. Try connecting to WiFi with the APP
If you still have an issue with connecting appliance to the mobile app, please email us at Smarthelp.us@Frigidaire.com.
Kindly, Courtney
1. Plug in the Unit
2. Power on the Unit by pressing the “On” button
3. Press and hold “Connect” button for approximately 25 secs
4. You will hear two long beeps
5. Wait until you hear a small third beep after the two long beeps
6. Unplug the power cord from the outlet
7. Wait for 20 seconds
8. Plug the power cord back in
9. Power on the unit
10. Try connecting to WiFi with the APP
If you still have an issue with connecting appliance to the mobile app, please email us at Smarthelp.us@Frigidaire.com.
Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very efficient
on August 3, 2017
Posted by: Nene22
from Dallastown, PA, United States
[This review was collected as part of a promotion.] This unit has worked very well for me. It is very convenient to be able to use the app on my phone to turn it on and off as well as implement a schedule so it will automatically turn on at a certain time. I've had no problems with this product and am happy I bought it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
WiFi Connection is so Helpful
on August 3, 2017
Posted by: Yatzu24
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] Bought this unit about a month and a half ago. I LOVE IT!! Love being able to turn it on and control it with my phone so my place is cool by the time I get home.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice wireless feature!
on August 5, 2017
Posted by: Lynisal
from New Jersey, United States
[This review was collected as part of a promotion.] I really like this AC. It is not too loud. Keeps my apartment very cool and turns on and off as needed when it's on ECO mode, which is awesome. I really am happy with this Frigidaire AC. Only small qualm that you may have is setting up the app to work properly. It kind of went in and out a lot but I was able to figure it out. Other than that, no complaints.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Modern, efficient, powerful
on August 9, 2017
Posted by: Icekween
from New York, NY, United States
[This review was collected as part of a promotion.] We love our new AC! The wifi capability has been amazing, I love not having to leave it on all day and still being able to come home to a cool apartment. It looks very sleek, and I like there are no annoying lights to keep me up at night. I wish there was one fan speed below 'low,' and I wish in Econ mode the fan never turned off completely, it can be distracting, but it probably saves the most electricity. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com