Customer reviews from frigidaire.com
Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.5
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
682
4 Stars
277
3 Stars
53
2 Stars
24
1 Star
26
95%of customers recommend this product.
(
820 out of
866)
Customer Reviews for Frigidaire - Gallery 450 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
5
Works great. Quiet, Powerful
on September 1, 2020
Posted by: JimLaymon
[This review was collected as part of a promotion.] I've used this for 2 seasons in NJ and it has worked great. It cools a large bedroom area (and more) without making a lot of noise. The air flow is strong enough. And the Wifi feature is very convenient. I have had no problems at all with this. It was even easy to install, with everything you need to seal it in the window opening.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on September 3, 2020
Posted by: Tara919
[This review was collected as part of a promotion.] This air conditioner is very hi-tech. I like the eco mode. I did find that the filer has to be changed quite often. The APP used with this product does not work well at all. Very laggy. All in all this air conditioner is a good buy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well thought out scheduling software
on September 6, 2020
Posted by: WorkathomeCalifornia
[This review was collected as part of a promotion.] I purchased this unit three weeks ago. The operation is intuitive, efficient, cost effective, and the design is appealing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek Design!
on September 7, 2020
Posted by: JayJay7
[This review was collected as part of a promotion.] This ac unit has been great during these heat waves. Great purchase during covid
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great working unit. Needs more tech support on app though.
on September 9, 2020
Posted by: Mhudic24
[This review was collected as part of a promotion.] AC unit itself works wonders. If you’re buying this, like me, thinking that you can turn it on and off with your phone when your not home through the app you’re wrong. The app barely works let alone turns it on and off from remote locations.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 13, 2020
Hello, Mhudic24!
We're happy to hear the air conditioner is working well for you! If you're having trouble with the app, we do have a dedicated team available to help. Please reach out to them by phone at 1-800-311-4667 Monday through Friday, 8:30am to 6:00pm EST or by email at SmartHelp.US@frigidaire.com for assistance!
Best,
Ashton
We're happy to hear the air conditioner is working well for you! If you're having trouble with the app, we do have a dedicated team available to help. Please reach out to them by phone at 1-800-311-4667 Monday through Friday, 8:30am to 6:00pm EST or by email at SmartHelp.US@frigidaire.com for assistance!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on September 16, 2020
Posted by: Dover46327
[This review was collected as part of a promotion.] It was very hard for me to find a 10000btu AC that would fit in my small window. This is the only one that did. I like the fact that the air does NOT blow out the front into your face. This AC is near the kitchen table. The food stays hot too! The easy to remove grill is nice. The WI-FI is nice but it did take a call to support to get it working. I did NOT buy it for that feature but it can be nice especially in the afternoon when the sun pours on the back of the house where the kitchen is.If I forget to turn it on it can get real toasty in there. And if your away all day you can turn the AC on mid day instead of having to turn it on in the morning.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Slick design
on September 23, 2020
Posted by: Eugeneyo
[This review was collected as part of a promotion.] Great air conditioner that can be completely controlled through your phone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ice cold and very easy to use
on September 23, 2020
Posted by: JNetane
[This review was collected as part of a promotion.] I bought this as a back up for hurricane season when the power goes out after a storm. Unfortunately my AC went out this summer and the HVAC tech could not fix it until 4 days later. We decided to use this unit for the first time. It worked amazingly well. I even synced this with WiFi and the Frigidaire app on my phone and controlled via my smartphone. I installed this in my living room and it was cold enough to cool the living room, dining room, kitchen, and closest bedroom. I would definitely purchase this again.
Note: Very strong fan and not as noisy as previous units I’ve used from different brands. The vent is on top and at first I thought it wouldn’t circulate the air suffice to cool my room but I was wrong. Excellent product.
Written by a customer while visiting frigidaire.com