[This review was collected as part of a promotion.] Bought this soundbar with the subwoofer to pair with my new LG tv and it works great. However, I wish it would sync with the tv when powering on and off without having to buy this magic remote.
Loved this sound at until I had to return it for repair. They were fast with the repair though, there and back in under 3 weeks. The sound is incredible for such a small footprint. Makes my tv roar! I love it. Hopefully no future issues after the repair
Pros: ease of use, Style/Design, camera
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , March 28, 2023
Hey there, Lorey. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony
Written by a customer while visiting lg.com
Customer Rating
4
Good Cinema Sound
on December 30, 2017
Posted by: Val20
from Texas
[This review was collected as part of a promotion.] overall this is a good system and easy to install and what sold me was that the volume control could work on your tv remote, it does... but there is no visual of how high or low your volume is, you just have to play it by ear, no pun intended.
[This review was collected as part of a promotion.] I started leasing my LG TV about a month ago and so far I absolutely love it! It has great features,great picture quality and great sound! All in all it is definitely worth the price!
Pros: Style/Design, ease of use, Features/Settings, Quality
[This review was collected as part of a promotion.] We bought this tv a month ago and we can see more clarity. It has better connections to the internet and the voice command is great.
Purchased it due to my previous system not operating as it should. This new system has same sound issues.
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 26, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.