Customer reviews from lg.com
LG - 2.1-Channel Soundbar System with 5-1/4" Wireless Subwoofer and Digital Amplifier - Black
Average customer rating
4.3
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
18
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
3
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for LG - 2.1-Channel Soundbar System with 5-1/4" Wireless Subwoofer and Digital Amplifier - Black
Posted by: Juan Steve
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a small sound bar, so not as loud as my last six speaker system. It is what we wanted , a one piece speaker in front on TV and a boom box on the side on the floor.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great job LG
on December 2, 2019
Posted by: Sean H
from Phoenix Arizona
I bought this 12/1/19. Im impressed. Watched a good movie and wasnt disappointed. Sound quality and volume are perfect. I recommend this sound system hands down.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect Purchase
on April 14, 2020
Posted by: gordonj
from Rochester NY
A perfect combination for my LG TV. Set up was very easy.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed with such a great priced item...
on May 5, 2020
Posted by: IdntluvLGnemore
So, when I first purchased this product...it worked! Thats all I needed it to do. After a few months of use, it started to show its shelf life....my list of complaints will follow shortly.
The sub-woofer continuously loses connection, which drew me to the website to find several other customers complaining about this as well[Strike 1]
The bluetooth feature randomly changes while I'm working or relaxing and it just blinks at me, wanting me to link my phone when I just wanted to listen to my movie uninterrupted[Strike 2]
My neighbors are able to link up to my bluetooth at any moment and objectify me to whatever they happen to be listening to[Strike 3]
The bluetooth feature randomly changes while I'm working or relaxing and it just blinks at me, wanting me to link my phone when I just wanted to listen to my movie uninterrupted[Strike 2]
My neighbors are able to link up to my bluetooth at any moment and objectify me to whatever they happen to be listening to[Strike 3]
Now with the pandemic sheltering us, I dont even know if my RMA will get accepted[Lost count with the Strikes]
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2020
Sounds like your case has been submitted for an alternative resolution. Unfortunately, I do not have access to your account to provide an update. If this has not been resolved, please contact the Return Authorizations department directly, be sure to have your RMA# handy. The direct number for that department is 888-412-8357 or you can contact them via text at 256-559-3779. Please include your full name and RMA# in the text. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love
on December 11, 2020
Posted by: Sesy
from Temple hills Md
[This review was collected as part of a promotion.] I got this for my husband a couple of months ago and I'm in love. The bass is just right. Sounds amazing
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bebop23
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the sound bar! It’s got great sound and functions. The only downside I found is with a new LG TV, the Bluetooth connectivity disconnects when the TV turns off. Recommend using with cable only.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Sybil43
from Punta Gorda, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased it about 3 weeks ago and from the start it hasn’t disappointed. Easy to install and set up. Works great with our LG smart tv. Great value.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Madison heights, mich
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased sound bar with the separate bass. Within 3 months I'm shipping it to have it looked at. Took forever for them to send shipping label to make return. Overall it sounded great till then. Packs a little punch. Great for average living room
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com