Customer reviews from lg.com
LG - K20 V 4G LTE with 16GB Memory Cell Phone (Verizon)
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
25
4 Stars
13
3 Stars
1
2 Stars
3
1 Star
2
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for LG - K20 V 4G LTE with 16GB Memory Cell Phone (Verizon)
Customer Rating
5
Midrange to flagship features for a lowend price
on January 11, 2019
Posted by: kitten22
from Renton WA
Gender:Female
The lg k20 v has a great camera that doesn't lag, the battery lasts 2 days with plenty of usage, the screen likes bright and colorful, audio is loud and clear, and the design is unique because of the bronze accents. It also has a fingerprint sensor that works great. My only complaint is that the glass scratches easily.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
2
Very Buggy!
on April 2, 2019
Posted by: FledWinter165
from Illinois
Gender:Male
[This review was collected as part of a promotion.] I have had this phone for nearly two years now, and it continually disappoints. It slows down doing even the simplest of things. It crashes constantly, and worst of all, whenever I use an app that requires location, I must give it permission to use it. This in turn causes every other app that I have given access to location to fail, and stop working.
No, I would not recommend this to a friend.
Design
3
Display
2
Camera
3
Battery Life
4
Performance
2
Quality
3
Response from lg.comBy Chris, Customer Service, April 3, 2019
It sounds like we'll need to walk through some troubleshooting for your mobile device issues. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Basic smartphone, not too impressed
on February 24, 2020
Posted by: eritas
from Eastern US
The builtin music player with this doesn't keep track of where you are in the track--so reconnecting to a bluetooth headset or in a car, it restarts the track at the beginning, instead of where I left off. Kinda annoying when I listen to downloaded podcast episodes, or long tracks of our gaming group.The processor is much slower than what I'm used to, meaning commands get executed with a lag.I don't put undue stress on my phone, and the charging port became unstable to hold the cord within 3 months.
No, I would not recommend this to a friend.
Design
3
Display
4
Camera
5
Battery Life
3
Performance
2
Quality
3
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Works Great, Very Durable
on May 3, 2020
Posted by: RaineC
from Missouri
Gender:Male
Liked the phone, was durable.
Bad emojis, would rate it 5 except for emojis.
Bad emojis, would rate it 5 except for emojis.
I would recommend this to a friend!
Design
5
Display
4
Camera
4
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com