Customer reviews from lg.com
LG - K20 V 4G LTE with 16GB Memory Cell Phone (Verizon)
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
25
4 Stars
13
3 Stars
1
2 Stars
3
1 Star
2
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for LG - K20 V 4G LTE with 16GB Memory Cell Phone (Verizon)
Customer Rating
5
Good Features!
on March 22, 2018
Posted by: Zachary Greenwood
from West Chester, Ohio
Gender:Male
[This review was collected as part of a promotion.] Ive been using this for about a month and I'm really impreased with it! Has a good camera and is very fast! I really recommend this phone as a starter for someone!
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
4
Quality
5
Written by a customer while visiting lg.com
Posted by: Scott2455
from Hollister, ca
Gender:Male
Verified Purchase:Yes
The phone melted at the USB connection while charging. Prior to that it worked fine
No, I would not recommend this to a friend.
Design
1
Display
5
Camera
3
Battery Life
3
Performance
3
Quality
2
Response from lg.comBy Chris, Customer Service, March 4, 2020
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Posted by: Hart to Hart
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this phone for my wife and she loves it. Easy to use has all the features she wants along with being fast and modern.If you want a phone with all of the bells you ould ever need this is the one for you.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
perfect phone
on April 1, 2018
Posted by: karla pendejos
from illinois
Gender:Female
[This review was collected as part of a promotion.] i love this phone. Not slow, good camera, omg I love it. I really recommend it.
I would recommend this to a friend!
Design
4
Display
4
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
2
Nice phone but lacks functionality
on April 9, 2018
Posted by: LDunbar
from Michigan
Gender:Female
I purchased this phone back in September of 2017 and I linked the blue tooth to my car. Now, my car no longer recognizes my phone after an update on my phone in March of 2018
No, I would not recommend this to a friend.
Design
3
Display
3
Camera
4
Battery Life
2
Performance
3
Quality
3
Response from lg.comBy Amber, Customer Service, April 10, 2018
Thanks for the feedback, please be sure to notify the manufacturer of your vehicle as well so that a compatibility patch can be worked on. ^AC
Written by a customer while visiting lg.com
Customer Rating
2
not the best lg i have owned
on March 11, 2019
Posted by: sylva
from Florida,Fl
Gender:Female
I have always bought Lg phones for years, but this one, i want to throw out the window. I am listening to music with me ear buds in , volume turn up, then all of a sudden the volume control keep lower till it is in the mute state.I turn it up just enough to ear and again this controller would go down to where u don't hear a sound. Next issue i find with the phone is the ringer volume would also turn off automatically, causing me to miss calls. I never turn the volume down but at some point during the day or night i pick up the phone and yep the ringer volume is off or so low you could not hear it ring. This is so annoying i miss many calls this way. The camera is another story. Volume control is extra sensitive .New phones are to be inferior to the old model not just as bad or worst. I miss the K7
No, I would not recommend this to a friend.
Design
2
Display
2
Camera
2
Battery Life
3
Performance
1
Quality
2
Response from lg.comBy EJ, Social Media, March 12, 2019
Hi, thank you for reaching out. I am sorry to see the trouble you have had with your VS501. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Written by a customer while visiting lg.com
Posted by: Johnny525
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the constant looping home scream. And the easy read screen
Design
4
Display
4
Camera
4
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Customer Rating
5
Great battery life!
on September 25, 2017
Posted by: Tommy LG
from Savannah, GA, United States
[This review was collected as part of a promotion.] I bought this back in May. I am very happy with the product. The battery life is very good, and like the version of the Android system.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com