Customer reviews from lg.com
LG - 43" Class (42.5" Diag.) - LED - 1080p - HDTV
Average customer rating
4.3 out of 5
4.3
(185 Reviews)
Open Ratings Snapshot
Rating breakdown 185 reviews
5 Stars
113
4 Stars
42
3 Stars
13
2 Stars
8
1 Star
9
87%of customers recommend this product. 
(
154 out of 177
)
Best Buy Privacy Policy
Customer Reviews for LG - 43" Class (42.5" Diag.) - LED - 1080p - HDTV
Customer Rating
1 out of 5
1
Remote issues and sound
on March 16, 2019
Posted by: Bmayronne
from Kingsport
We bought this tv to replace our older Vizio and are disappointed. The sound is really bad on the tv. We have had the tv for 4 months and the remote randomly stopped working now we can’t change the channel or adjust the volume. Universal remotes for some reason aren’t working either. I wouldn’t recommend this tv.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy EJSocial MediaMarch 19, 2019
Hi and thank you for reaching out. I can image how frustrating it is to not be able to utilize the remote control and have bad sound. This is definitely not what we expect from our products. So that we can get this resolved for you, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Sounds like a transistor radio
on April 3, 2019
Posted by: SueAnn
from Saltville, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my television almost a month ago. It is nicely designed and has great graphics. I do not like the sound.
Pros: Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great picture and other qualities.
on April 3, 2019
Posted by: C Barn
from Aubrey, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this TV approximately a month ago. I didn't realize how bad a picture I had with my old TV, until I started watching this new TV. The clarity of the picture is truly great.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on May 21, 2019
Posted by: Normin
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and I'm very happy with my choice.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Easy to install
on May 22, 2019
Posted by: MoRalph
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 43" at Wal-Mart at a very good price. Replaced a 32" . Installation and setup was very simple. Works great!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Not satisfied
on February 18, 2021
Posted by: Nataha
from Rogers arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I cannot get the features to work unfortunately. I still love the tv.
I would recommend this to a friend!
Quality
3 out of 5
3
Features
1 out of 5
1
Value
2 out of 5
2
Response from lg.comBy ^DLILGE Social MediaFebruary 20, 2021
I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Best garbage ever.
on October 1, 2017
Posted by: Mike123789
from Lexington, KY, United States
This is the best garbage I bought for $$$. Above all with a LG logo. The sound quality is very poor. Thought I would add a soundbar...found out no optical port...No Coaxial port either. Bought 3.5mm RCA cable only to realize there is no setting (menu) to change audio out. I am really disappointed with LG. Till today I thought LG is good but no more. Thank you LG.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceOctober 6, 2017
We hate to see our TV has not lived up to the expectation. For information on how to connect to a soundbar please refer to our help library article found here: http://www.lg.com/us/support/product-help/CT30009760-1422046866931-others . Please reach out to us on twitter at @LGUSSupport if you need further assistance.
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
on October 6, 2018
Posted by: m clark
from ME
Bought it then discovered when I got home and hooked up, there is one 2 inch speaker! the audio cannot be turned up loud enough for old people even with hearing aids!
Pros: Performance, Quality
Quality
4 out of 5
4
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
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