Customer reviews from Samsung US
Samsung - Galaxy Book - 12" - 256GB - With keyboard
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
18
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Samsung - Galaxy Book - 12" - 256GB - With keyboard
Customer Rating
5
Very happy with product
on August 4, 2017
Posted by: John82009
from Cheyenne, WY, USA
Expertise:Intermediate
Pros: The product is very well built, seems to perform very well. Touch screen is very responsive. The keyboards is comfortable to use with it. Speakers sound good. The screen is very bright. I like Windows 10. It is very easy to use
Con: As others have said could use a few more USB ports since it only has one Micro USB port. It could of had at least one standard USB port.
Pros: Bright display, Durable, Lightweight, Built-in speakers
Cons: not enough usb ports
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great laptop ...but a few shortcomings
on August 22, 2017
Posted by: longhorn2819
from Sugar Land
[This review was collected as part of a promotion.] The Galaxy Book 12” 256GB is a great replacement for a laptop or even a desktop with the understanding what it is intended for. The key to this device is its ability to transform from a laptop to a tablet by removing the screen from the included keyboard. This, by far, is the best feature of the Galaxy Book. Switching back and forth from laptop to tablet was easy and there was ZERO lag. The Galaxy Book also excels in creating and editing Office documents, spreadsheets and presentations, email, watching movies, photo/video editing and the usual internet browsing. The size of the device is perfect for travel and the Galaxy Book really shined when it came to watching movies. Watching 2 movies during a recent flight was simply amazing due to the Super AMOLED screen. The clarity of the screen, in my opinion, is unmatched, when comparing to other hybrid laptops. The battery will do the job for a four-hour flight with plenty left over to watch another movie. Samsung quoted the battery lasting 11 hours for video playback which may be overstated as I was able to get the battery to last 8 to 9 hours. The S-Pen, which is included, worked great for jotting notes and this too worked seamlessly with the device. There are only 2 areas I think need improvement: First; USB port. Samsung must have known everyone owns a USB flash drive so why not add a USB port or include a connector like they did with the S8? Second, better storage option for S-Pen. The S-Pen holder is located on the keyboard and the S-Pen got hung up in my bag several times.
Pros:
• Screen quality
• Ability to switch for laptop mode to tablet mode
• Ease of use
• Great for Office productivity
• Included back-lit keyboard and S-Pen
Cons:
• USB Port
• Better storage option for S-Pen
• Screen quality
• Ability to switch for laptop mode to tablet mode
• Ease of use
• Great for Office productivity
• Included back-lit keyboard and S-Pen
Cons:
• USB Port
• Better storage option for S-Pen
Written by a customer while visiting The Insiders
Customer Rating
5
Best 2-N-1 Book!
on August 22, 2017
Posted by: mshill7733
from BROOKLYN
[This review was collected as part of a promotion.] Samsung has done it again! I love that the Galaxy book, it comes with a detachable backlit keyboard case and a S Pen. The S Pen works really great, the tip is very thin so its gives you a precise writing look. it's really good to take notes with or even draw and doodle . You can also use it as a tablet without the keyboard. The screen is crisp and clear.It has a rear and front facing camera. It's good for on the go work because of its slim, sleek and light weight . The Samsung Flow App connects the Galaxy Book to your Samsung smartphone . You can share files wirelessly, even without WiFi. Plus you can receive and respond to notifications such as messages. I love using it while I'm commuting to work on the train. I'm so excited to see what else Samsung have in store next!
Written by a customer while visiting The Insiders
Customer Rating
4
Galaxy Book 12" - 256GB
on August 22, 2017
Posted by: Gibran1984
from Pembroke Pines
[This review was collected as part of a promotion.] I recently received the Galaxy Book 12" 256GB Tablet. This is my first "tablet" that has full functioning Windows, and I was a bit skeptical on its performance. Boy was I wrong!
Right off the bat, I was impressed with the speed when first powering on the tablet. You can really tell the SSD and Intel i5 processor were making a big difference. After the quick initial setup, I started diving into the computer.
The Super AMOLED display really made a difference in the clarity and sharpness of the screen compared to my previous laptop. Watching movies on it was also great, though I had to toggle the brightness a bit at times.
The tablet has great battery life as well. I recently travelled from Miami to Las Vegas and was able to watch 2 movies and browse the internet while only using half the battery power.
The only complaint I have is the keyboard that is included with the tablet. Though it's supposed to give the "laptop" feel, the stand itself is quite flimsy, and the computer does not stay in place if you actually place it on your lap.
All in all, this is one of the better tablets I've seen on the market. I definitely recommend it if you are looking for a high-performance tablet that is light and easy to carry.
Written by a customer while visiting The Insiders
Customer Rating
5
This 2-in-1 is awesome
on August 22, 2017
Posted by: glenrgregorio
from TARZANA
[This review was collected as part of a promotion.] Had my 12” Galaxy Book for 3 weeks and I love it! While this is the only 2-in-1 (laptop/tablet) device that I’ve used, I’ve grown to appreciate the touch screen capabilities and the flexibility of using a Windows 10 computer as a tablet. The SPen has its place and is definitely an added plus, but just like my returned Note 7, I used about 10% of the time. Today I use the Galaxy Book 12 mainly for work and for casual surfing. When at work and co-workers review items through my screen, I love being able to use my fingers on the screen to zoom in or scroll through content. With that said, the Galaxy Book is fast with its i5 processor, 8 GB of RAM, and SSD drive. Micro SD card slot can give you extra space, the screen is gorgeous, the touch screen is responsive, and the keyboard feels very similar to my Samsung 13” Series 9 laptop which is great. I can’t comment too much about battery life since I rarely use my laptop on batteries. I will advise potential buyers that the keyboard requires a solid flat base which is what differentiates this from a traditional laptop. The keyboard is backlit, and it’s attach/detach mechanism works really well.
Written by a customer while visiting The Insiders
Customer Rating
4
Laptop/Tablet - It's both: Its a Powerhouse
on August 22, 2017
Posted by: vsatyakarthik
from Charlotte
[This review was collected as part of a promotion.] Had been using the Galaxy Book for the past month, and I would say that its the best portable laptop/tablet in the market. The only thing that was disappointing is that there is no USB slot but I was able to get a Type-C to USB Adapter to connect via USB.
The tablet's boost to 3.1Ghz is amazing and helps me play any games or run high processing apps without any issues. Samsung Flow is amazing as that can be used to transfer any files and receive notifications from the Samsung Phone to the tablet hence we dont need to have the phone always when we are working as notifications are received on the tablet.
Battery life is amazing, lasts much longer than expected and lasts on average for about 11 hours on a single charge.
Screen resolution is good for it just being a tablet, no dead pixels or burn edges for images.
Also the Keyboard connects upon bringing it close to the tablet. And also no more worrying about having to purchase batteries for the S-Pen that is provided. But for the S-Pen was disappointed that it doesnt have the double click feature.
The Book charges rapidly with the new charger provided which is a Plus. About 2 Hours for full charge from Zero. Also nice feature is that either of the two Type-C ports can be used to charge it up. And also Expandable memory is good as no more worries of running our of Drive Space.
Audio quality of the Book is really good and the dual speakers gives out better sound.
All-in-All, its a Powerhouse that is Portable and light and convenient for someone that is always on the move or for someone that doesnt want to carry a bulky computer.
Written by a customer while visiting The Insiders
Customer Rating
4
Love It
on January 6, 2019
Posted by: Love New Laptops
from Boston MA
Expertise:Intermediate
I bought this to replace an older Surface Pro. I agree the design on the cover could be a little better, sometimes when I am opening the cover it pops off the connection, but there is nothing wrong with it, I believe like anything new you have to learn how to use something properly and once you do most of these "issues" go away. I love the magnetic part on the back that helps it from sliding as some cases have a tendency to do when you try to fold and position them. The computer is fast and love that the keyboard and stylus comes with it for the price. I had a choice between getting a new surface pro or the Galaxy, and the price is what finally decided for me. Surface Pro is way over priced.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
really high speed
on December 24, 2022
Posted by: antbec1
from Glendale, Arizona
Expertise:Beginner
[This review was collected as part of a promotion.] Im so happy with this tablet I want another one soon
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US