Customer reviews from Samsung US
Samsung - Galaxy Book - 12" - 256GB - With keyboard
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
18
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Samsung - Galaxy Book - 12" - 256GB - With keyboard
Customer Rating
5
Galaxy 12" 256GB
on August 25, 2017
Posted by: dsitter
from Erie
[This review was collected as part of a promotion.] Out of the box it was a very cool, eye pleasing device. First thing first there are always updates to be done to a new device.
Setup: Setup was simple walk through the only time I had a bump in the road was with Flow app to my cell but that was minor. Booting up the unit was very fast compared to other devices I've used, I don't know if that is because its a powerhouse or just new, I'm thinking powerhouse at 256GB/8GB ram.
Pros: Unit functions very well, cool to go from tablet to laptop so easily. Battery life is as advertised, liking the AMOLED display. Keyboard is user friendly as I have bigger finger and usually hit more than 1 key. I don't have much of a problem. Touchscreen is very handy and also works well.
Con: The pen is a bit touchy and takes a bit to used too, now I'm fine with it. One time it did a windows stall and I had to force a shutdown. Hadn't had an issue since been a couple of weeks.
Overall: I not sure I was ready to buy a new computer yet, but I really enjoyed this unit and was not let down at all.
Recommend to anyone shopping, get a Galaxy! As I sit in a campground writing this on vacation with ease.
Setup: Setup was simple walk through the only time I had a bump in the road was with Flow app to my cell but that was minor. Booting up the unit was very fast compared to other devices I've used, I don't know if that is because its a powerhouse or just new, I'm thinking powerhouse at 256GB/8GB ram.
Pros: Unit functions very well, cool to go from tablet to laptop so easily. Battery life is as advertised, liking the AMOLED display. Keyboard is user friendly as I have bigger finger and usually hit more than 1 key. I don't have much of a problem. Touchscreen is very handy and also works well.
Con: The pen is a bit touchy and takes a bit to used too, now I'm fine with it. One time it did a windows stall and I had to force a shutdown. Hadn't had an issue since been a couple of weeks.
Overall: I not sure I was ready to buy a new computer yet, but I really enjoyed this unit and was not let down at all.
Recommend to anyone shopping, get a Galaxy! As I sit in a campground writing this on vacation with ease.
Written by a customer while visiting The Insiders
Customer Rating
5
How I use the Galaxy Book
on August 31, 2017
Posted by: Anonymous
[This review was collected as part of a promotion.] When I read reviews of tablets or laptops, I often notice that the reviewer analyzes aspects that wouldn’t occur to me or wouldn’t matter, because I don’t drive the product the same way. And they sometimes evaluate the product based on an unusual condition, one that isn’t relevant to everyday use for most people.
I will attempt to review the Galaxy Book by the way I experience and use the Book – and I will try to be brief.
The Galaxy Book is even lighter than I expected; I come from using a heavier laptop. The first thing I noticed was the instant start-up, and the brilliant screen. I am going to appreciate those features every time I use the Book. The AMOLED screen is terrific.
I like the keyboard. I grant that it is not the same as other keyboards, but it is easy enough to use, and it is backlit, which is a regular advantage. And the touch pad is responsive, I was comfortable with it in no time at all.
Some have commented that it is not easy to use the keyboard while it is on your lap. That probably is so, but I don’t even put the old laptop on my lap, I always have some flat surface, so that isn’t an issue for me.
While on issues, battery use gets compliments or criticism, depending on how people use the device. This is a non-issue, as far as my usage. I usually keep the Book charged, and I run out of juice myself after 6 hours working on it/online, so it is OK if the battery on the Book itself is getting low. Time for both of us to recharge.
Attention, Samsung: The keyboard cover/kickstand is not good enough. It doesn’t support well enough. Samsung ought to include some accessory that makes the kickstand sturdier
I didn’t use the S-Pen on my previous Samsung Note, so I don’t have pen-based habits yet. But my friends always ask if the pen was included, and I learned that other products with pens offer them as add-ons. So, a stylus that is included is nice, and I ought to learn to get more out of it. I haven’t even installed the pen-holder yet. I am looking for the application that would make using the pen a natural thing for me; right now, I have to think about it and wind up experimenting. No productive results yet.
I am enjoying the tablet size, especially for the Kindle app. And the cameras are fine – I don’t drive photos hard, and the cameras work well enough for me.
I use the S8 and Gear3 watch, and I use Samsung Flow. I am looking forward to Samsung bringing these products even easier to use together.
I like this Galaxy Book.
I will attempt to review the Galaxy Book by the way I experience and use the Book – and I will try to be brief.
The Galaxy Book is even lighter than I expected; I come from using a heavier laptop. The first thing I noticed was the instant start-up, and the brilliant screen. I am going to appreciate those features every time I use the Book. The AMOLED screen is terrific.
I like the keyboard. I grant that it is not the same as other keyboards, but it is easy enough to use, and it is backlit, which is a regular advantage. And the touch pad is responsive, I was comfortable with it in no time at all.
Some have commented that it is not easy to use the keyboard while it is on your lap. That probably is so, but I don’t even put the old laptop on my lap, I always have some flat surface, so that isn’t an issue for me.
While on issues, battery use gets compliments or criticism, depending on how people use the device. This is a non-issue, as far as my usage. I usually keep the Book charged, and I run out of juice myself after 6 hours working on it/online, so it is OK if the battery on the Book itself is getting low. Time for both of us to recharge.
Attention, Samsung: The keyboard cover/kickstand is not good enough. It doesn’t support well enough. Samsung ought to include some accessory that makes the kickstand sturdier
I didn’t use the S-Pen on my previous Samsung Note, so I don’t have pen-based habits yet. But my friends always ask if the pen was included, and I learned that other products with pens offer them as add-ons. So, a stylus that is included is nice, and I ought to learn to get more out of it. I haven’t even installed the pen-holder yet. I am looking for the application that would make using the pen a natural thing for me; right now, I have to think about it and wind up experimenting. No productive results yet.
I am enjoying the tablet size, especially for the Kindle app. And the cameras are fine – I don’t drive photos hard, and the cameras work well enough for me.
I use the S8 and Gear3 watch, and I use Samsung Flow. I am looking forward to Samsung bringing these products even easier to use together.
I like this Galaxy Book.
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect for work !
on August 24, 2017
Posted by: Dotex
from MIAMI
[This review was collected as part of a promotion.] I’ve always been skeptical about 2-1s. My preference for the laptop was always greater and I never found a 2-1 comparable or even practical to fully replace my laptop. Flash forward to receiving and using my galaxy book for 2-3 weeks and it’s completely changed my mind! One of the main features I love about the Galaxy book is its speed! I have the 12” -256GB and it is just marvelous. I am used to working with multiple displays on a desktop but the Galaxy book has an option to have multiple desktops. You can easily switch between each one by swiping with 4 fingers on the trackpad. This function makes it so much more capable. I currently work with 5 desktops each running about 2-3 programs. The book has yet to slow down on me or freeze. The trackpad is a great feature of the book as well. There are plenty of gestures that make navigating thought the book very easy and fast! On tablet mode, the touch screen works great. There is no lag when touching icons or when switching between programs. Another great feature is the S-pen! I am not the artistic type or have the need for it but I have test it out and it’s pretty awesome. Overall, I would recommend this tablet to anybody that works from multiple locations like me. The tablet does not weight too much and it is great to have access to Windows 10 as any other laptop or PC. If you are looking for something portable for work, this is a powerful tool and the perfect 2-1 for you!
Written by a customer while visiting The Insiders
Customer Rating
5
A sleek laptop/tablet
on September 13, 2017
Posted by: LostDarling
from Atlanta
[This review was collected as part of a promotion.] I have been using the Samsung Book 12 for a week now. The device performs flawlessly. What I didn't expect was how laptop-like it is. The unit can work through online usual tasks and also handle a spreadsheet or two. The only challenge so far was the operating system update (just like any PC however).
The screen is excellent. Also the fact that the keyboard and s pen come with is an added bonus. Syncing it with by S8 plus has also been a plus.
So far, so good.
Written by a customer while visiting The Insiders
Customer Rating
5
IN LOVE WITH THIS PRODUCT
on July 12, 2017
Posted by: JamesW72
from Palmdale, CA, USA
Expertise:Intermediate
The Galaxy Book 12 was the perfect replacement for the previous laptop I owned. As a student in college, I was looking for a lightweight, portable, and powerful 2-in-1 that would last me for the next few years. I read a ton of reviews and comparisons between different products before finally deciding to purchase the Galaxy Book 12, and it was one of the best decisions I've made. The screen resolution and quality is amazing. Colors are vivid and look beautiful on the AMOLED display. The keyboard has 3 levels of back lighting and comes in the package which is very nice (along with the pen). None of the components look or feel cheap. The keyboard has a wonderful track pad as well. The pen has a very fine point and the writing experience is the best I've had on any tablet or laptop. It feels extremely smooth, palm rejection works perfectly, and taking notes/doing homework is a breeze. The quality of the camera is great too!
The battery life on the Galaxy Book isn't the greatest, but that's not a huge concern for me. Ports are also another issue. To solve that problem, I purchased a small USB-C adapter and now I can use a small mouse and other peripherals with the Book. Other than the battery life and limited IO, this product is perfect and I would highly recommend it! Well done Samsung!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, keyboard included, pen included
Cons: battery life, limited ports
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great on the Road
on August 24, 2017
Posted by: Anonymous
from Alexandria
[This review was collected as part of a promotion.] I took my Book 12 for work to New York City and it performed like a champ. I appreciated the backlit keyboard on a darkened cabin. I worried because I typically do not travel with a Type-C USB cable. This worry went away when in the late afternoon when I still had plenty of battery life.
It’s light! Except for the price, I have no issues with the hardware and think that this is a home-run. I needed something as an iPad just doesn't cut it for business travel. I am struggling with the windows 10 but that is just a user learning curve issue.
I was wondering when I would use it as a tablet and found that I rarely detached the keyboard/cover except for some downtime media streaming.
I was wondering when I would use it as a tablet and found that I rarely detached the keyboard/cover except for some downtime media streaming.
I am loving the Drawboard PDF app that lets me use the S-Pen to mark up PDFs. This may my most used app since I markup PDFs a lot in my profession. The stylus is so sensitive that I may have to dial it down. I am still looking for a sketching/painting app to use for fun.
The wireless connection is flawless. The tablet is good at picking out the strongest WiFi signal in the many access point scattered throughout my office.
I haven't made full use of the Samsung Flow other than using my S7 to unlock my Book.
The screen quality of the tablet is by for the icing on this cake. The quality of the color and fine pixels cannot be beat by any of the many tablets in my house. This has become the default media streaming device. The blacks are so deep, you can't tell where the screen stops and the painted bevel frame edge begins.
Written by a customer while visiting The Insiders
Customer Rating
5
My Best Companion
on August 24, 2017
Posted by: dee1110
from North Hollywood
[This review was collected as part of a promotion.] The Galaxy Book is the best 2 in 1 tablet I've ever used. Its slim design makes it conveniently portable and easy to place on any surface. I can work on last minute projects, reply to emails, surf the web or simply enjoy videos and pictures on its beautiful display and know that it will be reliable to perform to my needs. Not only is it powerful but beautiful, its OLED screen displays colors and images so perfectly you feel like you’re seeing the image in real life.
The Galaxy book has become my best companion. I'm a busy person and I carry the Galaxy Book everywhere I go. Its slim profile makes it easy to carry in my purse or bag. While I'm traveling, working at the office or relaxing at home the Galaxy Book is reliable and a good performer to get my work and play done. Its performance and multitasking abilities are seamless and swift. There is no lag if I'm running big data sheets on a spreadsheet or streaming videos on Netflix or other online content. Furthermore, the Galaxy Book has really boosted my professional life since I can connect and sync with my Galaxy S8. I'm able to transfer files and data from both devices easy. In addition, the battery life is perfect to last throughout my busy day of work and doesn’t require charging it until I get home.
Overall, I know that I can rely on the Galaxy Book for great performance, reliability but most of all an amazing user experience.
Written by a customer while visiting The Insiders
Customer Rating
5
The future of computers
on August 24, 2017
Posted by: Anonymous
from Warner Robins
[This review was collected as part of a promotion.] I was initially worried that this Book would be an overblown tablet and a waste of money, but boy was I wrong! When I took the Galaxy Book out of the package I could FEEL how well crafted this was becasue it was SO dense. It docked into the keyboard in just a couple seconds so there was no worries about making sure that everything matched up or bending the connections before even starting it up. It had about 65% battery when I started it up and it took a out 1 hour to get to full battery so it was SUPER FAST charging. I really like the C-Type charging cable so I don't have to worry about which way it goes in so it is much faster and more convenient.
Once I started it up I went through all of the traditional startup regamaroll and it uploaded the required updates and thenjoy the fun began, lol. The boo, is super fast and can handle anything that I threw at it from gaming to word processing, it was easy and intuitive, even from those who don't normally use Galaxy products. I love that I can connect my Samsung Galaxy phone to the book so I can transfer documents without having to use my email and that makes things soooo easy.
When it comes to graphics this has blown me away. Everything is so crisp and clear on the 12 inch screen and the 256GB means that I can download ALL my movies on it to watch offline. The included keyboard case has a mode to prop the screen up so it is easy to view. On that subject, the keyboard feels great and has a backlight feature which comes in handy when I am in a dimly lit area.
TL;DR I have to say that this Galaxy Book has impressed me and I firmly believe that this is the future of computers. It is fast, powerful, and pretty. What else could you ask for except for it to give me a massage, lol.
Written by a customer while visiting The Insiders