Customer reviews from Samsung US
Samsung - Galaxy Book - 12" - 256GB - With keyboard
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
18
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Samsung - Galaxy Book - 12" - 256GB - With keyboard
Customer Rating
5
Exceptional Laptop/Tablet
on August 21, 2018
Posted by: LordRAR
from Monrovia, CA
Expertise:Intermediate
You for purchasing the Galaxy Book, I purchased my first non-Samsung device in almost three years. I purchased the Microsoft Surface Go for use in my doctoral program because of devices overall concept and claim of exceptional performance. I regretted my decision the day I first opened and tried the device at home. The device was unable to meet my basic requirements as a student and therefore I had no choice but to return it.. The device was unable to meet my basic requirements as a student and therefore I had no choice but to return it. I then purchased the Galaxy Book the very next day and never regretted this decision like all Samsung products I purchase. The performance of the Galaxy Book, along with the quality and outstanding features make this the laptop/tablet that I was looking for. Not once has the device crashed nor froze on me. The keyboard is much over rated read the reviews found online. It is a sturdy keyboard they really enables easy use of the device. My biggest regret purchasing this device was that I did not purchase it sooner. While the device does get a bit hot, it is not a huge concern. Overall this is an exceptional device and I would not hesitate to purchase it if you are looking into buying one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome 2-in-1!!
on June 16, 2017
Posted by: sweetthang1864
from Washington, DC area
Expertise:Intermediate
I love the Samsung Galaxy Book! It is lightweight and convenient. The speed and function are impressive. It has totally replaced my heavy laptop.
With the amazing S Pen and the detachable keyboard that come with it, it is the WHOLE PACKAGE! It charges EXTREMELY FAST!
I highly recommend it!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: slightly expensive but worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent replacement for a laptop
on June 17, 2017
Posted by: Tweeterdoctor
Expertise:Intermediate
I received my Galaxy book 12" 256gb model 2 weeks ago, and so far I am very pleased with it. It can really take the place of a laptop, with it's speed and versatility. I wish there were couple better features but overall I am pretty happy. Pros: Windows 10 - with the adding of a disk drive I was able to install almost all older software I had including office (w/o subscription) and windows had no compatibility issues or power issues running the DVD drive attached. Also the S-Pen is an excellent inclusion with the tablet although I wish the button could work more like mouse buttons or that it had some kind of mini scrolling wheel. I also wish the S-pen slid into the actual tablet similar to the Surface pro, instead of the pen loop attached to the keyboard case. The keyboard case is great and I love the back light and that I do not have to charge it. I wish that there were a few more standing/viewing options but that is limited with a sturdy keyboard like this has. I also wish the price was not as high. I wish it was closer in price to it's predecessor the Tab Pro S. I love that they added the 2nd usb-c port and the micro-sd slot. Now I am not limited to the memory provided and can charge while hdmi output is being used. A couple added features that would be nice if Samsung is listening would be wireless fast charging. (although this thing charges fast with its corded charger) some kind of built in sleep timer for watching videos or listening to music. Maybe also a built in handle loop, because even though this thing is much lighter than a laptop, we are meant to carry it around like a tablet and its a bit on the heavier side for a tablet with the keyboard case and all, and I am a bit scared of dropping it, and I don't want to carry around a big neoprene case or a backpack while transporting it from my bedroom to my living room.
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 18, 2017
Posted by: las384
[This review was collected as part of a promotion.] I have had this tablet/computer for a month now. Besides wanting to thoroughly test it before reviewing, I have to confess my delay is also attributable to the fact that I have been enjoying it so much, I have no time to write a review.
first thing - its a tablet. No its a computer. Actually it works extremely well as both. The I5 7th generation chip is fantastic. Unheard of in a tablet. And it performs well in both settings. The amoled display is breathtaking (no I am not getting carried away). It is noticeably better than anything else I have seen. Add to this the large display. expansion by way of micro sd, a very responsive keyboard, the fact that it is lightweight and of course Windows 10 and you have a keeper.
For work I am using a a 12.9 inch pro tablet with the optional case keyboard. As a result I can't help but compare them and the Galaxy wins hands down - Galaxy's better display, ability to use full office suite, speed and of course display makes it a winner.
Written by a customer while visiting The Insiders
Customer Rating
5
Love it - *almost* perfect! <3
on September 19, 2017
Posted by: Doozer123
from Pittsburgh, PA, USA
Expertise:Intermediate
I was waiting for the Galaxy Book to come out since it was first announced; as I was in the market for a 2-in-1 tablet for (first and foremost) a portable digital art tablet and (secondly) general computing for those times I'm away from my home computer. It was definitely worth the wait! As a long time Samsung customer my expectations for the form, function, and display were pretty high - and were met if not exceeded. It feels "tough". The display is gorgeous and the S-Pen functions very well. (I wouldn't say perfectly but darn near...however, for what it's worth, the Samsung/Staedtler Noris Digital Pencil I bought just for curiosity's sake ended up being the "perfect" S-Pen for me anyway!) My only complaints are laughably minor - and probably don't resonate with anyone else anyway: As I use it primarily for sketching/drawing and digital art, I find myself wishing Samsung had just gone all in and made the bigger Galaxy Book closer to 13" - 12 is just a *tad* too small. Just enough to be frustrating at times. (I'm loathe to say it but you-know-who's 12.9" tablet is really the sweet spot in that regard...>.>) My only other nit to pick is the keyboard cover/case - it's...*functional*, certainly, but not exactly aesthetically pleasing with its sickly gray color and kind of sticky/creepy texture. Wish there were more options for cases, but I'm sure those will come along in time.
Pros: Bright display, Realistic color, Durable, Built-in speakers, s-pen
Cons: too small, expensive, lack of accessories
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Performance, Mediocre Battery
on August 25, 2017
Posted by: itzkaiser
from Staten Island
[This review was collected as part of a promotion.] I will say that I was excited to receive the galaxy book and wanted to try it while taking notes for my graduate class. I am an engineer and it is frustrating to mess up on drawing a diagram and constantly erasing or scribbling it out.
While using the notebook for class, the S-pen had a good response as I used it to draw, write, and scribble on the screen. After about 6 hours of use, however, I had to let the tablet rest as it started to get too hot for my hands.
The screen has a really nice display, showing 4K 60FPS videos with good color and a wide screen. The battery life did not last too long while constantly playing videos, and after approximately 6 hours, the battery was at 20%, half the battery life advertised by Samsung. The book was fully charged and I used it fully during that time. The battery drained quite fast using certain programs and the temperature made it quite inconveniencing to use while taking notes or drawings.
The screen has a really nice display, showing 4K 60FPS videos with good color and a wide screen. The battery life did not last too long while constantly playing videos, and after approximately 6 hours, the battery was at 20%, half the battery life advertised by Samsung. The book was fully charged and I used it fully during that time. The battery drained quite fast using certain programs and the temperature made it quite inconveniencing to use while taking notes or drawings.
The keyboard took some time to get used to, but once I became accustomed to it, the keys had great response and I was able to type and keep up with minutes or write emails. The only thing would be that I did not like the non-responsive track pad. I usually like the track pad which has a “click” response so that I know if I clicked it once or double-tapped by mistake.
Overall the galaxy book is great for students and working professionals. Artists can also benefit greatly if it’s their first 2-in-1 laptop they are using. The battery life varies, but it does not reach the 13 hours life as advertised by Samsung. If one could look past that, it is a really decent book that can do a lot of things a regular laptop can do, minus the games. It is also light enough to carry with textbooks that would not tire the arms or shoulders while walking around.
Written by a customer while visiting The Insiders
Customer Rating
4
The Book that Brings the Galaxy to you
on September 18, 2017
Posted by: JLM237
from Janesville
[This review was collected as part of a promotion.] You better put your seat belt on because you're in for a ride!
Fast Pass Review:
Pros:
The AMOLED screen is brilliant, great performance and a lengthy battery life to provide you with long hours of play and work. It has the advantage to other similar products because it already includes the keyboard and SPen! Best bang for your buck compared to similar types. 2 USB Type C ports. Samsung Galaxy compatibility with messages. It's great you can read and respond to text messages that are sent to your phone, on your Galaxy Book!
The AMOLED screen is brilliant, great performance and a lengthy battery life to provide you with long hours of play and work. It has the advantage to other similar products because it already includes the keyboard and SPen! Best bang for your buck compared to similar types. 2 USB Type C ports. Samsung Galaxy compatibility with messages. It's great you can read and respond to text messages that are sent to your phone, on your Galaxy Book!
Cons:
The keyboard case isn't sturdy when using on your lap, it's best used when on a solid surface. It warms pretty fast when using it for multitasking. The mouse button stuck for a period of use, might be just a fluke, but not ideal. Microsoft Windows Home (if this is directed towards professionals, Microsoft Windows Professional is ideal). S Pen holder feels cheap. No magnetic holder. No USB ports, only USB Type C.
The keyboard case isn't sturdy when using on your lap, it's best used when on a solid surface. It warms pretty fast when using it for multitasking. The mouse button stuck for a period of use, might be just a fluke, but not ideal. Microsoft Windows Home (if this is directed towards professionals, Microsoft Windows Professional is ideal). S Pen holder feels cheap. No magnetic holder. No USB ports, only USB Type C.
Final Thoughts:
Pushing the limits of this laptop, the processor appears to keep up with the demands of today's programs, usage and day-to-day operations. Children ages 9, 5 and 2 are able to take advantage of its ease of use. The children have easily discovered how to download new applications (ease of use), navigate easily with the SPen and they have been able to take advantage of all that the Galaxy Book has to offer without any hiccups. Samsung knocked this one out of the galaxy with their understanding of what the end-user wants, demands of their audience and providing a device to give other similar products a run for their money.
Pushing the limits of this laptop, the processor appears to keep up with the demands of today's programs, usage and day-to-day operations. Children ages 9, 5 and 2 are able to take advantage of its ease of use. The children have easily discovered how to download new applications (ease of use), navigate easily with the SPen and they have been able to take advantage of all that the Galaxy Book has to offer without any hiccups. Samsung knocked this one out of the galaxy with their understanding of what the end-user wants, demands of their audience and providing a device to give other similar products a run for their money.
Written by a customer while visiting The Insiders
Customer Rating
4
A True 2 in 1
on September 18, 2017
Posted by: xrawrbeccax
from Charlotte
[This review was collected as part of a promotion.] The Samsung Galaxy Book touts itself as a tablet and a laptop, and that could not be truer. It is a laptop when you need it and a tablet when you want it, with no compromise in either spectrum. I have been able to perform job duties that require intensive computer power, while playing games and watching movies when flying with no issues. The resolution and the clarity of the screen is incredible. Streaming 4k video on this thing will change the way you feel about watching movies on a tablet/laptop. I actually found myself preferring to watch video content on the tablet rather than my 65" living room TV. The performance and reliability as a laptop has impressed me. Its lightweight and durable design makes it easy to use when you are on the go. It is so nice to not have to carry so many electronics as I travel place to place. The Samsung Flow functionality built into the keyboard makes it super easy to connect your phone. You can even use the presence of your cellphone to automatically login to your accounts, which is really useful if you forget your passwords all the time like I do. The battery life is impressive (I watched movies for an entire 5 hour flight and when I landed I still had 70% battery life), the S pen has been so easy to use to take notes during meetings, and the processor is extremely fast. The only criticism I can come up with is regarding the folio cover. It only works on hard and stable surfaces. Even on sturdy surfaces, it can be unreliable at times causing the tablet to close inadvertently. Due to its flimsy design, the touchpad also gets stuck from time to time and I have to flex the keyboard cover to cause the touchpad to release. Overall, the device and the S pen are amazing, but the cover/keyboard leaves a lot to be desired. I would rather pay more for the device and get a better keyboard. I have my fingers crossed that Samsung will release an upgraded keyboard as an accessory for purchase. If they did, I would easily give this device a perfect 5/5. For now though I give it a solid 4/5. This device is definitely innovative. Great job Samsung!
Written by a customer while visiting The Insiders