At first glance, we didn’t know what to expect of this unit. But, after the unit was installed and we started to use it, it was surprisingly great addition to our appliances. We are very pleased using this new stove top.
So far I like it. It didn’t quite fill out the drop in space but that isn’t your fault. The only thing I have noticed is that the burners stay hot longer than my last one.
Cooktop appears to be blistering and pots slide on cooktop while cooking
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 12, 2024
We'd like to assist you with your cooktop. The cooktop glass is not bubbling up or blistering. This is actually the result of a sugary spill or substance getting onto the cooktop, then cooking and hardening onto the surface. Provided below is the cause and resolution for this situation:
The cooktop appears to be blistering in certain areas. Not happy with this at all and will not recommend to anyone!!!
Response from geappliances.comBy Tierra, GE_Appliances, August 12, 2024
We'd like to assist you with your cooktop. The cooktop glass is not bubbling up or blistering. This is actually the result of a sugary spill or substance getting onto the cooktop, then cooking and hardening onto the surface. Provided below is the cause and resolution for this situation:
We purchased this product in 2021. Three years later, in 2024, we started experiencing pops and sizzling noises, sparks on the ON elements, and flickering light. We decided to stop using the cooktop two weeks ago. Now, we are looking to buy another product. Unfortunately, the manufacturer provides a one-year warranty. An electric cooktop should not break down in three years. This is a safety issue that might require immediate attention. That says a lot about the quality of the product. I hope GE can help solve this issue. We would like to hear from the manufacturer about the problems described. It isn't easy to clean the cooktop, regardless of your cleaning agent.
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, August 5, 2024
We'd like to assist you with your cooktop. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.