Customer reviews from geappliances.com
GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Average customer rating
4.2
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
188
4 Stars
65
3 Stars
31
2 Stars
14
1 Star
19
85%of customers recommend this product.
(
213 out of
251)
Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
1
Great features
on June 19, 2026
Posted by: Ry22
Our Stove Top looked beautiful, the second week we had it the control knobs started getting hard to turn. Third week two of them would not turn at all. Then
the fourth week the whole product under the burners collapsed!
the fourth week the whole product under the burners collapsed!
Response from geappliances.comBy Tierra, GE_Appliances, June 22, 2026
We'd like to assist with the operation of your cooktop. Please reach out to our Bodewell service team at 1-833-426-3393 or by visiting https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on April 19, 2026
Posted by: CRJZ
from Bend Oregon
I just purchased this wonderful product and I love it! Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on March 20, 2026
Posted by: Shshs74
Looks nice when new sadly, but like most cooktops - almost impossible to keep the surface nice.
Really wish I had ordered another of your products. Different burner sizes, different knobs for sure.
The burners do seems to operate properly and install was easy.
Really wish I had ordered another of your products. Different burner sizes, different knobs for sure.
The burners do seems to operate properly and install was easy.
No, I would not recommend this to a friend.
Features
3
Performance
5
Response from geappliances.comBy Sarah, GE_Appliances, March 24, 2026
We're glad to hear the burners operate well for you, and you found installation to be easy. We'd like to address the issue you've had with maintaining the cooktop surface. We have tips about how best to clean and maintain the cooktop available starting on page 18 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--iu1GGLK9--/a5fffec601c93db2e4c08f48395595d120f86441.pdf.
Your feedback regarding the burner sizes, knobs and maintaining the surface will be shared with our product team for future consideration.
Your feedback regarding the burner sizes, knobs and maintaining the surface will be shared with our product team for future consideration.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on March 12, 2026
Posted by: Red 613
Burners are a problem. First, the labels on each burner are in a soft Grey color which does not contrast with a black top. Hard to read. 2nd, when a burner is shut off and the red heat light stays on the red light goes off before the burner cools off. I have burned myself twice in 2 weeks. I now need to put a trivet on top of the burner after each use to remind me not to touch it. A product liability lawsuit waiting to happen.
Response from geappliances.comBy Jonathon, GE_Appliances, March 17, 2026
We'd like to look into the situation with the burners closer. One of our agents will be reaching out over email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting geappliances.com
Customer Rating
1
Hot indicators
on March 7, 2026
Posted by: Dep01
This is the second cooktop, same model, I've had in 2 weeks. The hot indicators do not line up with the knobs. This tells me there is a wiring issue, thus a potential fire hazard. I would not recommend this model.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, March 11, 2026
Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
GE applyance product-and service are excellent !!
on February 17, 2026
Posted by: Ly vu
from Fl
All those above topic Burner surface installation control configuration are all good ! Perfect to me !! Thank you !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, March 12, 2026
We are extremely happy that you are loving your cooktop. This cooktop offers a Warming Zone feature which we think you'll enjoy. This feature provides low-heat capability for keeping cooked food warm. We are confident that this cooktop will serve you well for years to come. Happy cooking!
Written by a customer while visiting geappliances.com
Customer Rating
3
Stupid design.
on February 8, 2026
Posted by: Bud707
from Cloverdale, CA.
I hate that the control nobs are in the middle front. Such an annoying design flaw. Wish they were vertically stacked on the right.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, February 10, 2026
We'll be sure to pass along your feedback on your cooktop's control knobs layout to our design team for further review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Powerboil
on January 6, 2026
Posted by: Lynn V K
Purchased about 2.5 years ago and don’t cook often. Power boil stopped working. I tried shutting off power but that did not work. Any ideas?
No, I would not recommend this to a friend.
Response from geappliances.comBy Sarah, GE_Appliances, January 12, 2026
We'd like to assist with this issue you're having with power boil. We have troubleshooting tips about what you can try for an issue with one of the surface elements on page 20 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--iu1GGLK9--/a5fffec601c93db2e4c08f48395595d120f86441.pdf
Among other tips, we recommend using pans that are flat and match the diameter of the surface unit.
If you're not able to solve this issue with troubleshooting, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Among other tips, we recommend using pans that are flat and match the diameter of the surface unit.
If you're not able to solve this issue with troubleshooting, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com