Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
3
Not What I Expected
on November 26, 2024
Posted by: WildBill52
I replaced a 1981 five place cooktop with this new one. The older one had 5 distinct cooking surfaces. The new one only has 3 usable at one time. There's too little space between the surfaces. The older model had space for 5 cooking surfaces to be used at maximum heat. If I had know this before I made the purchase, sight unseen, I would have looked elsewhere.
Response from geappliances.comBy Adrian, GE_Appliances, December 10, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the layout of this cooktop along to our product team to review.
Already disappointed less than 30 days after install;l and one of the burners does not adjust in temperature, just goes to max heat.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, November 25, 2024
We're here to support you with your cooktop burner. We do see that a service appointment has been scheduled and we're confident the issue will be resolved by a certified technician. In the meantime, you can refer to the troubleshooting tips in the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19175
Works great, sturdy knobs, looks good. The surface is hard to clean and keep shiny. This appliance replaced a previous flat cooktop that was about 20 years old. I had new countertops put in before choosing a new cooktop. There is a gap behind it of about one inch. I am trying to find something to fill the gap .
Terrible to clean. Would have never purchased Wish I could return
Response from geappliances.comBy Tierra, GE_Appliances, November 15, 2024
We'd like to assist you with your cooktop by providing some cleaning tips that may help. Please refer to the article below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
The look of the product is outstanding. The ease of installation was phenomenal and my husband didn't say any single curse words. We upgraded our entire kitchen in a remodel and the stove we replaced was original to the house from 1973. It was the old burner stovetop separate from the ovens and had one knob broken off. This is most definitely an upgrade for our kitchen!
We are gradually becoming more accustomed to electric cooktop. One of the features for which we have no use is the warming unit. It is very slow to produce any useable heat, so it is seldom of any use. As a result we only have four functional units on the cooktop.
Response from geappliances.comBy Adrian, GE_Appliances, October 18, 2024
We are so happy that you are loving your new cooktop. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your cooktop for many years to come. Happy cooking!