Customer reviews from geappliances.com
GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Average customer rating
4.2
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
188
4 Stars
65
3 Stars
31
2 Stars
14
1 Star
19
85%of customers recommend this product.
(
213 out of
251)
Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
1
Disappointed Overall
on December 10, 2021
Posted by: Diane FM
from Phoenix, AZ
Having the largest burner at the back of the stove behind the dials is inconvenient.
The "warming" burner is a wasted element. It doesn't heat at all unless on HIGH, and even that takes minutes to warm up.
The cooktop is very sensitive to cookware as it's recommended not to use curved-bottomed pans, enamel coated or cast iron. Cleaning the cooktop requires special cleaners.
I like the rapid boil and ability to adjust heat to the size of the pan on the large element.
The "warming" burner is a wasted element. It doesn't heat at all unless on HIGH, and even that takes minutes to warm up.
The cooktop is very sensitive to cookware as it's recommended not to use curved-bottomed pans, enamel coated or cast iron. Cleaning the cooktop requires special cleaners.
I like the rapid boil and ability to adjust heat to the size of the pan on the large element.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 16, 2021
We appreciate you reaching out and are happy to hear that you have enjoyed your cooktop's rapid boil feature and settings. We are sorry to hear, though, you have not been pleased with its design and functionality and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our cooktop design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Stovetop!
on December 6, 2021
Posted by: McKrystal
from Seabeck, WA
I love my new stovetop! It has wonderful features, ie, warming, fast boiling, etc.
It fit into our counter beautifully.
It fit into our counter beautifully.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 1, 2021
Posted by: Harry1445
from Florida
Looks great, easy to operate, nice design, perfect variety of burners to select from
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Like the features
on November 29, 2021
Posted by: Tam_50
from Ravenden Springs, AR
Works good but very difficult to keep clean. Burner stained/discolored after 2 uses. I'm not a fan of the warming burner. It just seems useless to me. Burner sizes are larger than you would expect. On the up side, burners heat very quickly and have gotten better performance from my cookware than with the free standing stove that this unit replaced. It's also very spacious which is a must.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 1, 2021
Hi there,
Thanks for taking the time to leave a review.
Sorry to hear that you're having issue keeping your cooktop clean. We can understand how that would be frustrating for sure. We'd recommend taking a look at the following article to see if it helps with that: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Love to hear about the positives as well though! If you've ever got questions or concerns about your cooktop in the future know that you can reach out any time.
Hope this is helpful for you.
Happy cooking!
Michael@GEA
Thanks for taking the time to leave a review.
Sorry to hear that you're having issue keeping your cooktop clean. We can understand how that would be frustrating for sure. We'd recommend taking a look at the following article to see if it helps with that: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Love to hear about the positives as well though! If you've ever got questions or concerns about your cooktop in the future know that you can reach out any time.
Hope this is helpful for you.
Happy cooking!
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and functional
on September 9, 2021
Posted by: VQX_Queen
from Texas
It does what it’s supposed to do with no difficulties. I love the warming and boil features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Sleek and user friendly
on August 29, 2021
Posted by: Wizard70
from tennessee
This cooktop is just what I wanted. Very efficient and easy to use. The install was easy, and the fit and look are great.
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, August 30, 2021
Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new cooktop and how easy it is to use. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
36” cooktop
on August 28, 2021
Posted by: Valerie1234
from Chatham, MA
I love my GE 36” cooktop! I use all the features! The power boil is my fav!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the cooking element!
on August 11, 2021
Posted by: QueenBella
from Florissant, MO
I love my stove top, makes my kitchen look professional, but and there is always a but, glass top is hard and alot of work to keep clean. It spots very easy and some cannot be removed. I have tried all recommend products and nothing seems to work.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 12, 2021
Hey there,
We appreciate you reviewing your cooktop and are glad to hear that you love it! We do understand the frustration that comes with keeping it clean and would like to provide a helpful support article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We hope you continue to enjoy using your cooktop. All the best! Mike@GEA
We appreciate you reviewing your cooktop and are glad to hear that you love it! We do understand the frustration that comes with keeping it clean and would like to provide a helpful support article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We hope you continue to enjoy using your cooktop. All the best! Mike@GEA
Written by a customer while visiting geappliances.com