Customer reviews from geappliances.com
GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Average customer rating
4.2
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
188
4 Stars
65
3 Stars
31
2 Stars
14
1 Star
19
85%of customers recommend this product.
(
213 out of
251)
Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
1
Surface sucks
on January 1, 2026
Posted by: Kirk57
I really dislike this appliance. Any small splatter requires extensive cleaning. I would throw it in a dumpster if another surface was available that was easily cleanable.
Kirk Leopard
Kirk Leopard
Response from geappliances.comBy Julia, GE_Appliances, January 6, 2026
You can find the suggested cleaning instructions for this cooktop on page 18 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--e6rDAqT8--/446a89821bdc8621a24e76094e21532bc8dc6468.pdf. We will be sure to share your feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on December 26, 2025
Posted by: Ricky45
[This review was collected as part of a promotion.] I’m looking forward to using this new cook top. Mine was 25 years old
Written by a customer while visiting geappliances.com
Customer Rating
1
OWNER
on December 17, 2025
Posted by: JIM GROTE
from CAVE CREEK, AZ
BURNERS SEEM HARD TO REGULATE TEMPERATURE. WHEN TURNING THE BURNERS TO LOW THEY SEEM TO HOT
Response from geappliances.comBy Joyce, GE_Appliances, December 18, 2025
We are happy to help you with your burners seeming too hot. If you have oversized pans, they will trap heat between the bottom of the pan and the cooktop. This will transfer a lot of heat to the cooktop. Your pans should not hang over more than one inch on each side of any surface burner. For example, on an 8" burner the maximum pan size should not exceed 10". On 6" burners, the pans should not be larger than 8".
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice look
on December 5, 2025
Posted by: Bcre
[This review was collected as part of a promotion.] Looks really slick and modern but functional and was easy to install with plenty of electrical cord, Burners got hot quick and controls are large and functional and the surface is really nice looking.
Written by a customer while visiting geappliances.com
Customer Rating
2
Defect
on November 2, 2025
Posted by: Jim Ca
Cooktop was rotated 1/8 inch relative to housing which made it difficult to position squarely on countertop.
Response from geappliances.comBy GE Appliances, November 4, 2025
We would recommend making an in-warranty appointment with our Bodewell team so they can properly look at your unit. You can schedule an appointment with a Bodewell technician by calling the number or visiting the link here- 833-4BODEWELL (833-426-3393) https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
I like the idea of a melting burner.
on September 13, 2025
Posted by: CJLPC
[This review was collected as part of a promotion.] My cooktop looks lovely but I haven't used it het so I don't know how it cooks.
Response from geappliances.comBy Diego, GE_Appliances, September 15, 2025
Thank you for your review. This model features a Power Boil Dual-Ring Element, allowing you to use different pan sizes on this flexible 2,700-watt element. It also includes a Keep Warm setting. A fully functional 6" element has the power to boil water and can keep food warm thanks to its lowest heat setting. We are confident your unit will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful but not for often use.
on August 25, 2025
Posted by: Jonaleja
from Florida
[This review was collected as part of a promotion.] Product is elegant and look fine in a modern kitchen but it gets scratched easily.
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good appliance
on August 3, 2025
Posted by: Billy Bob13
Installed as described in manual. Works as expected. Good product
Written by a customer while visiting geappliances.com