Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
1
Stove top
on April 28, 2023
Posted by: Connie Brown
from Howard, GA
I have had GE appliances for 35 years. I cook a LOT. I despise this stove top. Wish I had never wasted my money. A warmer burner is USELESS! I wanted 5 burners for a reason. NOT TO WARM. The burners heat up way too slowly. It is very hard to clean. If I had the money, I would buy something different and get rid of this waste of money.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 1, 2023
Hello there! We appreciate you taking the time to provide us with your feedback. We are saddened to hear that this cooktop did not live up to your expectations. The warming zone provides low-heat capability for keeping items warm while serving food. While we understand your disappointment, we cannot replace or modify your cooktop. We will be sending this feedback to our product design teams for improvement on future models. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new cooktop for many years to come. Happy cooking! - Adrian@GEA
Great Stovetop for the price - I previously had a Thermador which lasted 21 years but did not want to spend that amount to replace. The only thing I would change are the dials; they get dirty while cooking and alternating the temperature and are a little difficult to clean.
Working off countertops for a couple of decades so this was not a journey down a different path, just a bit pricier. The five burners are each distinctive enough, offering the opportunity for a variety of cook levels though the layout might be improved by placing the controls nearer the burner it controls rather than in a center cluster. We have always had knobs on the counter, but the biggest issue I have with this cooktop is that cleaning around the knobs is an adventure. When I'm finished, there's no assurance the range is totally clean. After a lurch or two at the start, we have learned to enjoy the range.
I think it’s a very good unit. I would recommend it to anyone else. The reason I got this unit is my other one is just like it over 20 years old you can’t beat GE.
Why does it have to be more complicated than it should be? Turn the burners on, turn them off! Warming zone, melt, power boil? Just stop!!! STOP over thinking everything and put out a basic product.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy GE Appliances , January 13, 2023
Hello - Thank you for taking a moment to share your feedback and review. We always appreciate knowing what is going on.
We're so sorry about the confusion with all the information and features. We know it can be overwhelming going through the Use and Care manual due to all the information in there. This is something we are going to forward over to our product team for review.
Thank you again for reaching out. Stays safe. Jonathon@GEA