Customer reviews from geappliances.com
GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Average customer rating
4.2
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
188
4 Stars
65
3 Stars
31
2 Stars
14
1 Star
19
85%of customers recommend this product.
(
213 out of
251)
Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
1
Unhappy
on July 26, 2023
Posted by: Anonymous
from Bismarck, ND
We were told to buy our appliances early because they were 6 months out so we did and unfortunately got them within a month. Our appliances sat in boxes for 10 months until our new build was done. We got 2 months out of our stove top and the black is coming off one burner already and our warranty ended. Same thing happened with our refrigerator, one month use and stopped working. Luckily got our warranty in 5 days before expiration. But are 2 months in on waiting for repairs.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 27, 2023
Hello - Thank you for taking a moment to connect and share your review. We're incredibly sorry to hear about the issues you've had with your appliances and the wait on getting everything installed. This is not the experience we want for anyone.
We're glad to hear that you got in touch for repair, and we appreciate the patience you've shown so far. We have forwarded this over to the appropriate teams to review, this way we can make sure that we avoid this situation going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're glad to hear that you got in touch for repair, and we appreciate the patience you've shown so far. We have forwarded this over to the appropriate teams to review, this way we can make sure that we avoid this situation going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Immediate issues
on July 4, 2023
Posted by: Justfixmyrangeplease
The range installed easily and looks nice. The burners seem to work efficiently and as expected. But the Hot Burner light for one burner remains on at all times. I’ve attempted to contact GE but keep getting stuck with chat bots. Pretty disappointing
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 5, 2023
Hello there,
Thank you so much for taking the time to reach out. We're more than happy to assist you. A hot surface indicator light (one for each cooking element) will glow when the glass surface is hot and will remain on until the surface has cooled to a temperature that is safe to touch. If the light won't go out after about 45 minutes, please discontinue use of the unit, disconnect power at the breaker or fuse box, and contact service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can help with. - Tierra@GEA
Thank you so much for taking the time to reach out. We're more than happy to assist you. A hot surface indicator light (one for each cooking element) will glow when the glass surface is hot and will remain on until the surface has cooled to a temperature that is safe to touch. If the light won't go out after about 45 minutes, please discontinue use of the unit, disconnect power at the breaker or fuse box, and contact service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can help with. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value
on July 3, 2023
Posted by: Skipper W
from Dallas, TX
Great value for the $$, after 26+ years finally a new cooktop! Fit perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice stove with good features
on June 19, 2023
Posted by: Mlb27
from Lpuisvilke
So far, we love this new stove. Heats will and quickly. Looks great. I like all the features with usefully sized and placed burners, and heat indicator lights.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 30, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new cooktop and its quick response time. This is such a beautiful model with many great cooking features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your cooktop for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE JP3036DLBB
on May 23, 2023
Posted by: Lov1
from Decatur,GA
It is a great looking stovetop and easy to cook on.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use and looks great
on May 20, 2023
Posted by: chux1956
from Long Valley NJ
Love the way it looks and the heating is quick. Quality of a product is important to me.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good value but could be better
on May 7, 2023
Posted by: xaMsacuL
from Washington DC
Performs well with a wide range of functions and as described
But lack of an edge trim gives the appearance of an unprofessional finish and fails to provide a seal against liquids entering the drawers underneath. GE provides an accessory edge time for 30inch GE cooktops but not 36in such as this one. This is an important omission and detracts form the value of the product
But lack of an edge trim gives the appearance of an unprofessional finish and fails to provide a seal against liquids entering the drawers underneath. GE provides an accessory edge time for 30inch GE cooktops but not 36in such as this one. This is an important omission and detracts form the value of the product
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great cook top
on May 5, 2023
Posted by: gh in florence
from florence az
the thing is sleek, it work great the the dual element is the best
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com