Customer reviews from geappliances.com
GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Average customer rating
4.2
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
188
4 Stars
65
3 Stars
31
2 Stars
14
1 Star
19
85%of customers recommend this product.
(
213 out of
251)
Customer Reviews for GE - 36 in. Wide 5 Element Built-In Electric Cooktop with Dual-Ring Element - White
Customer Rating
5
love i.d. of Melt, power boil and warming zone
on October 11, 2023
Posted by: Cooking in Paris
from South Carolina, USA
user-friendly to install said the technician. We think it looks great and seems to be working very efficiently!
glad to have my kitchen in order again. It looks better than my old one did when it was new.
glad to have my kitchen in order again. It looks better than my old one did when it was new.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok stove
on September 2, 2023
Posted by: Jcsesglass
from Florida
Stove was purchased by builder. Having the knobs where they are located makes it very difficult to clean. I realize the knobs come off for cleaning, but it takes forever to clean this stove. Cook bacon??? forget about it!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 5, 2023
Hi,
We appreciate you leaving a review for this cooktop. Keeping your appliance looking new is important and we'd like to help you with this. You can find tips on cleaning your cooktop's surface here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080&_ga=2.89253723.1727749880.1693925478-575474648.1665505672
Thanks for sharing, we'll be here should you have any questions.
-Sylvia@GEA
We appreciate you leaving a review for this cooktop. Keeping your appliance looking new is important and we'd like to help you with this. You can find tips on cleaning your cooktop's surface here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080&_ga=2.89253723.1727749880.1693925478-575474648.1665505672
Thanks for sharing, we'll be here should you have any questions.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Cooktop cooks evenly.
on August 31, 2023
Posted by: Judy718
The cooktop heats quickly cooks food evenly, however, pots and pans leave a residue that is not easy to remove. I bought new cookware because I thought the fault was with my old cookware, there was still much cleaning required.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 1, 2023
Hi,
Thanks for sharing with us. We're thrilled this cooktop's performing perfectly and it's a pleasure having you in the GE Appliance family. If you're having trouble with removing residue from the glass cooktop, you'll find the article below helpful:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080&_ga=2.227801368.481548036.1693230790-575474648.1665505672
Thanks for leaving a review.
-Sylvia@GEA
Thanks for sharing with us. We're thrilled this cooktop's performing perfectly and it's a pleasure having you in the GE Appliance family. If you're having trouble with removing residue from the glass cooktop, you'll find the article below helpful:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39080&_ga=2.227801368.481548036.1693230790-575474648.1665505672
Thanks for leaving a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok stove
on August 26, 2023
Posted by: Jchiz
from Florida
Nice stove but difficult to clean. Takes forever to clean it.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 28, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are having difficulty with cleaning the cooktop. To shorten the cleaning time, we recommend viewing the cleaning instructions for this cooktop on page 18 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--nOil3-nn--/pamt7hypcuavcnxwrmdm.pdf?_ga=2.210312021.1519520161.1693236023-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your beautiful new cooktop for many years to come. Happy cooking! - Adrian@GEA
https://products-salsify.geappliances.com/image/upload/s--nOil3-nn--/pamt7hypcuavcnxwrmdm.pdf?_ga=2.210312021.1519520161.1693236023-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your beautiful new cooktop for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on August 13, 2023
Posted by: Cook234567
Good temperature control. Fast boill is fantastic.
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the white as blends with my kitchen.
on August 11, 2023
Posted by: Tivy24
from Beverly Hills, Florida
Like the features. Didn’t know that the warmer burner only stays warm. This is the second one I’ve had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Features are adequate, no huge bells or whistles
on August 6, 2023
Posted by: ReneeWF
from Hawaii
Good product overall. I like there is not any extra bells and whistles. Hopefully will not crack like the Kitchen aid I had replaced this GE with.. we shall see.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I wanted this cooktop because it has a warmer.
on July 31, 2023
Posted by: RIBCAGE
from Walls, MS
Not working properly stopped working. 5 burners 1 which is a warmer but one of the burners is not working at all not even a month of usage.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 1, 2023
Hello - Thank you for taking out some time to connect and share your review. We're incredibly sorry to hear about the issues you've noticed with the burners. That is not something we expect out of this model.
If you haven't already we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm)
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
If you haven't already we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm)
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com