Customer reviews from brother-usa.com
Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Average customer rating
3.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
15
3 Stars
6
2 Stars
3
1 Star
10
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Customer Rating
5
Excellent Label Printer
on June 18, 2025
Posted by: Kent
I freely admit that I have not used all the Brother QL-810W features. I have not used the WPS button, which allows the user to connect this device easily and quickly to other computers on the network, provided those other computers are also WPS capable, but I am thrilled to use this feature when the need arises. This is also true for the Wi-Fi button as well as the Wi-Fi LED indicator. Again, this is a terrific feature that I plan to use when needed. The Editor Lite button is another terrific feature that I have not used but will come in handy when I do. The Editor Lite is a Windows-only application but is great if you are in a hurry and do not have the time to create a complicated, time-consuming label. I have my label printer plugged in. Thus, I do not use the battery feature, but this is another handy attribute of an excellent product and is beneficial if you have limited outlets or are in a location deprived of electricity. The P-touch software has a rich layout and is adaptable to the novice to the advanced user. I love the P-touch application feature where once you create a label, you next press the print button and the label in the P-touch application ejects, and the printer automatically cuts the label. You cannot go wrong with this choice for an efficient, easy-to-use label printer.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Connection Difficulty Especially Over WiFi
on February 18, 2026
Posted by: K Ellenburg
This printer prints nicely overall, but there is much struggle in the connectivity with other devices, especially using the WiFi feature. I have also had difficulty connecting my computer with the device over the cable port. This printer would be so excellent if the wireless connectivity would work consistently.
Response from brother-usa.comBy Brother Customer Service, February 19, 2026
Thanks for taking the time to review your experience with the Brother QL810W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother QL810W. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/QL810W
Written by a customer while visiting brother-usa.com