Customer reviews from brother-usa.com
Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
32
4 Stars
15
3 Stars
6
2 Stars
2
1 Star
10
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Customer Rating
5
Great label maker
on August 18, 2018
Posted by: Jill60
from Northwest AR
Works great with the Clover system to allow us to make UPC labels for all of our merchandise
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome brand
on February 16, 2019
Posted by: Shape Up
from White Plains, New York
I bought the QL-810W for my business and I loved it. Is exacdtly what I was looking for. Is faster, clear and have different features for other labels.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Pros & Cons
on October 14, 2019
Posted by: Melississippi
from VC, CA
Great little machine, works well and have no problem with connectivity. But! Wish you could save and file away labels for later use. On iphone app, it saves automatically but not forever. Can't search older label. You waste of time scrolling through all of them trying to find a particular one. Also does not last long in sun. Heat or Sun bleaches them out completely within a couple of weeks. Doesn't last.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
quality output so so network printing
on October 14, 2022
Posted by: GZ46
from Indianapolis IN
quality label output, works on network (but install is tedious) but not with ARM based windows computers, software is overly complex
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother QL- 810w Label Printer
on September 27, 2017
Posted by: BryanM763261
from Tucson, AZ
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received the QL-810w by mail and opened the package to confirm what was in the box. The unit was smaller and lighter than I had expected. The product seemed to be built well and durable, and the design was simple and straight forward. The instructions with the unit are very clear and include pictures and descriptions in case you need the help. With the instructions being so clear, the installation process into the computer was very fast and easy without any confusion. It has a really nice "follow the next step" process. After the software installation was finished, I installed the first of the two label paper rolls that came with the unit. The installation into the unit was simple and had a slot guide to help ensure that the paper was installed at the correct location. Fitting the label paper from the roll to the printer part was a bit trickier than expected, but it can be done. Once I closed the top, the unit fed the paper to the correct starting point and I was ready to print. The first thing that I noticed when I started to choose the font is that it actually had ALL of the fonts that were on my computer (even my specialized ones). This is one of the coolest features I have seen on a label maker unit. Others that I have used seemed to be limited to standard type fonts that you usually see anywhere. The setting before printing was as simple as printing a paper document. Type what you want, move it where you need it, and print. Then, it prints. The clarity of the prints was finely detailed and did not give that cheap fuzzy look that you see with other label makers. I tested multiple type fonts, from cursive styles, to bold and block styles, and for kicks, I even tested Wingdings. The printing quality was top notch! I decided to test it out with the other roll that came with the unit which was a continuous style roll. Changing the paper was easy, as once the new one was in, the unit recognized the size and adjusted accordingly. With the new roll, I decided to add in some clip art and basic pictures into the label and even changed the wording to red. Very simple and cool. The unit does seem to have a limitation of how detailed the pictures can be, and does not deal with shading very well, so it can limit the pictures you can use. I did attempt to connect the unit to my cell phone through the app available, and though I am saavy enough with apps, the actual connection never happened and I eventually gave up on it. But with taking all of it into account, the QL-810w is a solid unit with great quality and speed, and must have for personnel that has the need for quick organization and labeling of what ever need need.
Pros:
Easy assembly and installation
Powered by both power plug and battery (very mobile unit)
Wireless capabilities
Clear and high quality
Customization ability for size, font and other details
Use of personal fonts (if you have some)
Super fast print
Easy assembly and installation
Powered by both power plug and battery (very mobile unit)
Wireless capabilities
Clear and high quality
Customization ability for size, font and other details
Use of personal fonts (if you have some)
Super fast print
Cons:
Some bigger black printing have red outlines
Hard mobile phone app connection
Continuous size label is hard to determine the size you need
Some bigger black printing have red outlines
Hard mobile phone app connection
Continuous size label is hard to determine the size you need
Overall:
Its a great unit with a wide range of capabilities. Perfect for an office, or home business that deals with folders, filling, or anything that needs organization and clarity.
Its a great unit with a wide range of capabilities. Perfect for an office, or home business that deals with folders, filling, or anything that needs organization and clarity.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Super fast printer!
on October 1, 2017
Posted by: AdrienneM682912
from Elk Grove, CA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I was extremely excited to use this printer since I have never worked with a thermal printer at home for my online business and so far I really love it. When I completed my first print I honestly thought I did something wrong because it spit it out so fast. This thing prints immediately as soon as you press print! I like that the software provided gives you some templates to work with or you can design your own and use a variety of different fonts (including shadow and outline), justifications, text boxes, etc. You can also use two different fonts in the same label. It`s not just for shipping labels either, you can use it for pretty much anything that you`d need a label for! Brother provides two sample sized rolls to try out - one is the standard address (pre-cut) and the other is a wider width "white paper tape" which is very convenient if you are making your own labels since it will cut the label wherever you want and you can make many different sizes (great for shelf labels, name tags, and shipping stickers for fragile items. You can print barcodes as well, insert your own logo, and use clip art.
On the downside, not sure if it was me, my computer or the unit, but it seemed to take forever to initially get the software set up. Then, I kept getting error messages regarding monochromatic printing (needed to turn it off, apparently it defaults to this so you need to turn "Two color mode" on) and then an error that it was set to high-resolution and I needed to change to standard. I would think that the black output and standard resolution would be the default and you would have to change it if you wanted anything else. Also the text color output is not "black" it`s that blackish red color, I`m assuming since the printer will also print red.
All in all, I really liked this printer and will make a lot of use out of it, it does SO much more than a traditional label printer. It`s wonderful quality, the small design can fit in small work spaces and it also has the ability to print via a mobile app.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Quality Printing
on October 2, 2017
Posted by: DonaldG987016
from Drums, PA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I participated in a market research study and received this product to evaluate, To start with, I spent way too much time setting this up. The printer comes with 2 sample rolls (2.4 in and 1.1 in).The 2.4 is a black/Red label, so make sure you have it set correctly or it is complain about incompatible label. First , Install all the software from the installer. The QL-810W`s connectivity options are Wi-Fi, connecting to a single PC via USB, and Wi-Fi DirectThe Lite that comes with printer is pretty useless, so you want press the LITE button to turn that off on the printer. Once you have the USB printing working, you can set up the wireless using the Printer Setting Tool. It is pretty straight forward. Once set up, you should be able remove USB and print wireless. It is capable of printing more than 2,000 labels without needing a recharge. However, the battery seems to last different lengths of time, depending on the quality of the output. It has nine resolution settings ranging from 100dpi to 600dpi, with the highest being 600dpi by 300dpi. While, when printing text, I didn`t notice a significant quality difference after 300dpi, the higher resolutions did improve graphics and photo output. The printer has 6 buttons: Power, Feed, Cutter, WPS Wi-Fi, and Editor Lite. The templates available are adequate for address labels and badges . The text is very legible and liked the quality of the images and graphics that I added to labels. You also have access to its iPrint and Label mobile app for designing and printing labels from your smartphone or tablet. In the end, it is nice being able to print with not being tied to cables. Quality is good, printing speed is par to the specs and once set up, very easy to operate.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Awful instructions
on December 10, 2017
Posted by: amcc
from Burgaw, NC, United States
Very poor instructions. Could not get it to link with my laptop. Went online to brother to try and figure it out. Website was not helpful either. Definitely would not buy again. Went back to my ql 700 with a USB cable, just have to plug in printer when I get ready to do labels.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com