Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
wow
on February 2, 2017
Posted by: shika
from Baton Rouge, LA, United States
Length of ownership:3 months
I am very surprised because I thought I was native and latina. Instead I'm European.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Little help !!!
on February 2, 2017
Posted by: carteret6
from Emerald Isle, NC, United States
Length of ownership:3 months
From doing a little research on my family, I already knew everything you sent me ! I could not forward it to another family member or print it, so it was of little use to me !!!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 8, 2017
Thank you for your feedback. If you've been genotyped through our service, you can share your genome with others through the Share and Compare tool.
You can access this tool here: https://you.23andme.com/tools/share/
You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
You can access this tool here: https://you.23andme.com/tools/share/
You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Written by a customer while visiting 23andme.com
Customer Rating
5
Icing on the genealogy cake
on February 2, 2017
Posted by: krvick
from Prescott, AZ, United States
Length of ownership:1 month
I have been working on my genealogy, off and on, for over twenty years. This was affirming of all that I have found, plus it was more fun and exciting than spending hours searching records in a library (not that the library wasn't fun).
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not good
on February 3, 2017
Posted by: Janum
from Michigan, United States
Length of ownership:6 months
Didn't tell me what country in Africa my DNA came from
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 8, 2017
Thank you for your feedback. Keep in mind that your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
We have launched the African Genetics Project to help advance our research on African ancestry. Our aim is to help people make new discoveries about their African identity by way of their DNA.
To see if you are eligible to join, visit: https://www.23andme.com/africa-project/
We have launched the African Genetics Project to help advance our research on African ancestry. Our aim is to help people make new discoveries about their African identity by way of their DNA.
To see if you are eligible to join, visit: https://www.23andme.com/africa-project/
Written by a customer while visiting 23andme.com
Customer Rating
5
easy to navigate
on February 3, 2017
Posted by: salave
from Washington, United States
Length of ownership:1 month
wonderful and exciting, also somewhat surprising and very enlightening.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on February 3, 2017
Posted by: Shammy
from Syracuse, NY, United States
Length of ownership:1 month
I found the process easy and timely. The reports were good but I was looking for a little more depth to them.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Identifying my ethnicity.
on February 4, 2017
Posted by: KC88
from Northern california
Length of ownership:1 month
My wife gave this to me as a Christmas gift and I was so excited! What a great gift!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting but short-lived
on February 7, 2017
Posted by: Zendi
from Crestline, CA, United States
Length of ownership:1 month
I got the full kit (ancestry and health) mostly out of curiosity - as a biology professor, I wanted to see what gene mutations I have. Also, I thought I could share my results with my students to make DNA seem more concrete and meaningful. I enjoyed getting my results, but I was almost disappointed that I didn't have any of the variations they test for! Now I'm not sure what to do with my results. Kind of a letdown. I hope they come out with total genome sequencing someday - that would be confusing but cool!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com